Visual Specialist

The Container Store•Edina, MN

About The Position

The Visual Specialist leads visual efforts in the store, including maintenance, merchandising, and merchandise processing, to clearly convey the brand to customers. The position understands sales goals and partners with the store team to achieve them, recognizing the impact of visual presentation on store sales success. The Container Store is a specialty retailer of storage and organization products and provides customizable solutions intended to help customers save time and space and improve their quality of life. Its culture is built around Foundation Principles that guide relationships with employees, vendors, customers, and communities.

Requirements

Strong computer skills.
Must be at least 18 years of age.
Flexibility in scheduling is required in a changing retail environment.

Nice To Haves

College degree preferred.
Two to five years of merchandising experience preferred.

Responsibilities

Lead and execute consistent daily product maintenance routines in the store.
Direct, lead, and execute campaign setups supporting marketing initiatives and product presentation according to Merchandising Department direction.
Execute new product introductions from a visual presentation perspective and ensure products are placed promptly according to direction.
Lead the P.A.C.E. merchandise-processing program, including late-evening and early-morning processing, and oversee how products are received on trucks, processed, and merchandised.
Partner with the Operations Manager and Inventory Specialists to maintain stockroom organization and educate staff about it.
Train staff on daily maintenance routines, merchandising guidelines, and merchandise-processing procedures and their importance.
Ensure store presentation reflects the brand, including straightening, down-stocking, signage accuracy, prop samples, and dusting and cleaning.
Stay informed and involved in visual presentation through daily communication with specialists working in the store.
Improve product knowledge and share information with customers and the store team.
Provide the General Manager and Store Managers with regular feedback on training, follow-up, and coaching opportunities during daily touch-base meetings.
Demonstrate understanding of and actively support inventory accuracy.
Check email at least twice per shift and ensure staff communicate in a timely manner.
Drive initiatives and motivate and inspire enthusiastic, productive behavior to provide exceptional customer service and meet or exceed company goals and objectives.
Engage with customers to solve their organizational challenges.
Partner with the store team and remain accountable for achieving sales goals.

Benefits

Competitive health insurance plans.
Dental insurance.
Vision insurance.
401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
Competitive sick pay and paid time off.
For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
For full-time associates: parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
For full-time associates: paid holidays, gym membership discounts, and qualified transportation benefits program.
For full-time associates: discounts on merchandise, custom spaces, services, gift cards, and pet insurance.
Service awards, retirement gifts, and recognition of employees who exemplify core principles and make exceptional daily contributions.
Employee Resource and Affinity Groups.
Fun and collaborative work environment with opportunities to learn and grow.