Visual Specialist

The Container Store Inc.•Edina, MN

10d•$20 - $21

About The Position

The Visual Specialist leads the store’s visual efforts, including maintenance, merchandising, and merchandise processing, to present The Container Store’s organized brand clearly to customers. The role understands sales goals and partners with the store team to achieve them, recognizing the direct impact visual presentation has on store sales. The Container Store is a specialty retailer of storage and organization products. It offers creative, multifunctional, customizable solutions intended to help customers save time and space and improve their quality of life. Its culture is built around Foundation Principles that guide relationships with employees, vendors, customers, and communities. The position combines visual presentation leadership with staff training, inventory accuracy, customer engagement, and collaboration with store management. The role is expected to support exceptional customer service and meet or exceed company goals. Starting pay is $19.50 to $21.00 per hour. The posting describes a collaborative work environment and a benefits package that includes additional benefits for full-time associates.

Requirements

Strong computer skills.
Must be at least 18 years of age.
Must be flexible in scheduling because retail is an ever-changing industry.

Nice To Haves

College degree preferred.
Two to five years of merchandising experience preferred.

Responsibilities

Lead and execute consistent daily product maintenance routines in the store.
Direct, lead, and execute campaign setups in support of marketing initiatives and product presentation according to Merchandising Department direction.
Execute new product introductions from a visual presentation perspective and ensure timely placement according to direction.
Lead the P.A.C.E. merchandise-processing program during late evenings and early mornings, overseeing truck receipt, processing, and merchandising according to guidelines.
Partner with the Operations Manager and Inventory Specialists to maintain stockroom organization and educate staff about it.
Train staff on daily maintenance routines, merchandising guidelines, and merchandise-processing guidelines and their importance.
Ensure store visual presentation reflects the brand, including straightening, down stocking, signage accuracy, prop samples, and dusting and cleaning.
Stay informed and involved in visual presentation areas through daily communication with specialists working in the store.
Improve product knowledge and share information with customers and the store team.
Provide regular feedback to the General Manager and Store Managers about training, follow-up, and coaching opportunities during a daily touch-base meeting.
Support inventory accuracy.
Check email at least twice per shift and ensure staff communicate in a timely manner.
Drive initiatives and motivate and inspire productive behavior to provide exceptional customer service and meet or exceed company goals and objectives.
Engage with customers to solve their organizational challenges.
Be accountable for achieving sales goals in partnership with the store team.

Benefits

Starting pay of $19.50 to $21.00 per hour.
Health insurance plans.
Dental insurance plans.
Vision insurance plans.
401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
Competitive sick pay and paid time off.
For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
For full-time associates: parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
For full-time associates: paid holidays, gym membership discounts, and qualified transportation benefits.
For full-time associates: discounts on merchandise, custom spaces, services, gift cards, and pet insurance.
Service awards, retirement gifts, recognition of employees who exemplify core principles, and recognition of daily contributions.
Employee Resource and Affinity Groups.
Fun and collaborative work environment with opportunities to learn and grow.