Anthropologie Visual Merchandising Manager

Anthropologie•Baltimore, MD

3d•Onsite

About The Position

The Visual Merchandising Manager directs merchandising, product flow, and displays while supporting daily store operations to create an inspiring and dynamic customer experience. The role partners with store leadership to manage product flow and visual execution, prioritize customer needs, support omni-channel services, and develop a creative community that drives sales. The manager leads and develops the team, promotes an inclusive environment, sets clear objectives, coaches team members, and supports hiring, onboarding, engagement, and retention. They teach product-flow and merchandising standards and build product knowledge to appeal to local customers. The role plans and executes the store’s visual direction within company expectations, budgets, and timelines. It uses business reporting to identify opportunities in product placement, outfitting, and stock levels; manages shipment and replenishment processes; and adapts to operational and customer-coverage needs. The manager communicates visual feedback and store updates to leadership, ensures completion of directives and projects, and supports employee development, recognition, and team morale.

Requirements

At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
Proven record of developing talent.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.
Interest in or affinity for the Anthropologie brand.

Responsibilities

Partner with store leadership to manage product flow and visual execution while empowering the team to prioritize the customer.
Improve customer experience, in-store marketing, and merchandising to drive sales and create a compelling store environment.
Mentor the team to deliver frictionless service using technology to transact in the moment and prioritize omni services across channels.
Promote an inclusive environment by amplifying voices and advocating for different perspectives.
Set objectives and expectations, and coach team members to analyze business results related to visual presentation and achieve department sales goals.
Support the Store Brand Leader in identifying and onboarding external talent, and invest in employee engagement and internal growth.
Teach product-flow and merchandising standards and develop the team’s product knowledge for local customers.
Manage visual direction from planning through execution, meeting company expectations, budgets, and timelines while accounting for store characteristics.
Use company reporting tools to identify opportunities in product placement, outfitting, and stock levels.
Plan and manage shipment processes using reporting and business analysis to maximize new-product placement on the sales floor and in the back of house.
Develop strategies for replenishment and recovery of sell-through and markdowns.
Flex the schedule to meet business needs and support operations and zone coverage.
Provide global product and visual feedback to the Store Manager and District Manager, and submit photos of store environment and merchandising updates.
Communicate with leadership to ensure store directives and projects are completed.
Protect development time with direct reports and provide consistent feedback to support personal growth and succession planning.
Support positive team morale through brand and store initiatives, employee recognition, and team-building activities.