Visual Merchandising Lead - Full Time

Belk•Concord, NC

About The Position

The Visual Merchandising Lead drives sales and delivers a positive customer experience by creating compelling displays and elevated merchandise presentations. The role supports the store by executing visual directives and using visual elements to enhance merchandise presentation in alignment with the brand identity and company standards. The Visual Merchandising Lead collaborates with merchandising, operations, and selling teams to promote visual and merchandising excellence and achieve store objectives. This is an hourly position.

Requirements

Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
1–3 years of experience in Visual Merchandising or Retail Management.
Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to work with paint, climb ladders, carry props, and work with visual elements at heights.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Plan and execute visual merchandising and signing directives, installations, and floor setups for special events, seasonal campaigns, and weekly promotional events, complementing the store architecture and layout.
Create visual impact through displays, accent lighting, mannequins, and strategic placement of visual elements, and complete daily visual maintenance.
Organize and store visual collateral, signage, mannequins, hardware, tools, and other visual elements; confirm the accuracy and condition of inbound visual components, fixtures, and supplies.
Communicate daily objectives and key tasks, and model behaviors that build team knowledge and improve individual and store results.
Participate in weekly leadership workload planning meetings and use visual directives, planograms, inbound manifests, and company tools to plan visual activities and identify tasks.
Support shortage control and inventory accuracy by following product protection procedures and maintaining accurate documentation for product displays.
Promote team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
Assist with onboarding, provide teaching opportunities, and support associates’ continued learning.
Promote associate engagement, share team successes, celebrate achievements, and foster a positive store culture.
Support the in-store customer experience by providing customer service, assisting with stock replenishment and store recovery, and supporting key coverage periods.