Visual Merchandiser - Cherry Creek

H&M•Denver, CO

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation according to the store’s visual and commercial guidelines. You also use trend and competitor awareness to inform, coach, upskill, and develop colleagues so the store team can deliver a great customer experience. The role combines customer experience, sales and profit support, fashion and trend awareness, team development, and hands-on visual and commercial execution. You plan and adapt your workload with Store Management and the Area Visual Manager, maintain campaigns and sale activities, track performance, and keep the store’s product presentation, layout, signage, navigation, and working areas aligned with guidelines. The position also involves coaching colleagues, onboarding new team members, and supporting store projects and expansion needs. H&M describes itself as a fashion brand offering the latest styles and inspiration, designer collaborations, and wardrobe essentials, with a business idea of providing fashion and quality at the best price in a sustainable way.

Requirements

Curiosity and creativity, with an ongoing interest in seeking inspiration.
Proactive, solution-focused, and flexible approach, with effective communication skills for cross-functional work.
Fashion interests and leadership skills.
Visual and commercial experience applicable in a dynamic environment.
Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up on, and act on the selling equation and weekly sales reports.

Responsibilities

Contribute to the store’s total OMNI customer experience through visual and commercial curation that follows guidelines.
Represent the H&M brand positively during customer interactions.
Organize and plan workload according to the store activation plan, adapting to business needs with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time and according to H&M brand standards.
Maintain garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow sales KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow OMNI service procedures, operational routines, legal requirements, and store communications.
Stay informed about fashion, trends, styles, products, brands, competitors, and relevant influencers; apply trend awareness to styling and product presentation.
Share seasonal, fashion, visual, commercial, and in-store communication information with store teams.
Coach and develop the Store team’s visual and commercial skills and support daily routines and best practices.
Develop and coach talent, provide onboarding training to new colleagues, and carry out visual and commercial upskilling for colleagues.
Complete Visual Competencies and Commercial 4 All training based on Regional and Sales Market learning and development goals.
Support Sales Market and Area teams with expansion and store project needs.
Execute visual and commercial curation and styling based on the commercial calendar, allocation, store activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including selecting stockroom garment quantities, accessories, and shoes to create clear trends and stories.
Execute window displays and styling according to guidelines.
Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
Maintain price signs in windows and throughout the store according to global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to maintain store navigation in line with current guidelines and store layout.
Ensure sufficient quantities of sale and other activity materials, including POS materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

Staff discount card for H&M Group brands, usable in stores and online; the posting states a 25% staff discount.
Medical, pharmacy, vision, and dental coverage.
Employee Assistance Program.
Vacation, wellness, holiday, and parental pay.
401(k).
Commuter benefits.
Health and dependent care flexible spending accounts.
Additional voluntary benefits.
H&M Incentive Program (HIP).
Wellness and family support programs.
Paid leave programs and paid time off, including a community day to serve the local community.
Extensive development opportunities around the globe.