Visual Merchandiser- Fashion Fair

H&M Group•Fresno, CA

1d•$21 - $24

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation for the store according to visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role brings together visual and commercial execution, customer experience, fashion and trend awareness, and team development. You coordinate work with Store Management and Area Visual teams, follow campaign and sales activity calendars, and maintain store presentation, customer flow, stockroom and sales-floor standards, and relevant operational routines. You also coach colleagues, support onboarding and training, and contribute to store projects and expansion needs. The expected base salary range is $21.00–$24.34 per hour. This is a non-exempt, hourly role.

Requirements

Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
Effective communication skills and the ability to achieve results cross-functionally.
Fashion interest and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.
Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up, and act on selling equations and weekly sales reports.

Responsibilities

Contribute to the store’s omni-channel customer experience by ensuring visual and commercial curation follows guidelines.
Represent yourself and the H&M brand positively during direct customer interactions.
Plan and organize workload according to the store activation plan, adapting to business needs with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time according to H&M brand standards.
Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales report KPIs, identify visual and commercial opportunities, and prioritize actions with Store Management.
Create and follow up on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow procedures, omni-service best practices, operational routines, legal requirements, and store communications.
Keep up to date with fashion trends, products, brands, competitors, and relevant influencers; plan time to develop trend awareness and styling knowledge.
Share fashion, trend, visual, commercial, seasonal, and in-store communication information with store teams.
Coach and develop store teams’ visual and commercial skills and support consistent, high-quality product presentation and customer service.
Develop colleagues’ talents, provide onboarding training, and organize and deliver visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All training based on regional and sales market learning goals.
Support Sales Market and Area teams with store expansion and project needs.
Execute visual and commercial curation and styling based on the commercial calendar, allocation, activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including stockroom garment quantities, accessories, and shoes, to create clear trends and stories.
Execute window displays and styling according to guidelines.
Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
Maintain price signs in windows and throughout the store according to global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Maintain and care for display forms, fixtures, fittings, and other interior materials with sustainability in mind.
Work with the Area Visual Manager to keep store navigation current and aligned with guidelines and store layout.
Ensure sufficient quantities of sale and other activity materials, including point-of-sale materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

Staff discount across H&M Group brands, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
H&M Incentive Program (HIP).
Medical, pharmacy, vision, and dental coverage.
Employee Assistance Program.
Vacation, wellness, holiday, and parental pay.
401(k).
Commuter benefits.
Health and dependent care flexible spending accounts.
Additional voluntary benefits.
Wellness and family support programs.
Paid leave and paid time off, including a community day.
Global development opportunities and access to a global talent community.
Colleague Resource Groups for community and networking.