Visual Merch - Store

Williams-Sonoma•Portland, OR
•Onsite

About The Position

The Visual Merch supports the management team in achieving goals by providing world-class service, building customer relationships, supervising the store to ensure appropriate staff coverage, performing operational functions, and implementing visual changes while maintaining store standards. The role creates engaging customer experiences through styling, decorating, and entertaining expertise, and interprets visual direction to drive sales and express the brand’s creative spirit. The Visual Merch maintains displays and store presentation, replenishes the sales floor, and executes floorsets within required timeframes. The position also models and coaches associates on visual standards, collaborates with the sales team, and fosters a fair and respectful environment consistent with the company’s People-First Philosophy. Full-time associates are expected to have open availability to meet business needs. The position is not eligible for relocation assistance.

Requirements

  • 1–3 years of experience in merchandising or a visual role.
  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and examples.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to lift and mobilize medium to large items weighing up to 75 pounds using appropriate equipment and safety techniques.
  • Full-time associates must have open availability to meet business needs.
  • Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two shifts Monday through Thursday. Weekend availability must be on two separate days. Associates seeking 20 or more weekly hours must have greater availability to meet business needs.

Nice To Haves

  • 1–2 years of experience in home-related design or visual merchandising; specialty retail experience preferred.
  • College degree or equivalent job experience preferred.

Responsibilities

  • Create engaging customer experiences by sharing expertise in styling, decorating, and entertaining.
  • Seek and promote innovative ways to make stores neighborhood destinations for inspiration.
  • Interpret and execute visual inspiration to drive sales and convey the brand’s eclectic, creative, and modern spirit.
  • Ensure merchandising and displays are visually compelling and support sales.
  • Model and coach associates in upholding visual standards.
  • Promote the lifestyle and protect the image of the WSI brands.
  • Make the store an inspirational neighborhood destination.
  • Seek inspiration, trends, and ways to elevate product, decorating, and styling expertise.
  • Regularly replenish the sales floor and maintain visual presentation and displays.
  • Execute floorsets according to the inspiration, standards, and spirit of the directive within the required timeframe.
  • Foster an environment where associates are treated fairly and with dignity and respect, consistent with the People-First Philosophy.
  • Collaborate with the sales team while appreciating and valuing others’ talents and contributions.
  • Demonstrate brand competencies including strategic agility, innovation and change, influential leadership, effective communication, developing self and others, teamwork and partnerships, customer focus, personal accountability, operational excellence, and execution.

Benefits

  • Discount on all Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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