Visual Manager - Valley Fair

ALO•Santa Clara, CA
•$34 - $41•Onsite

About The Position

The Visual Manager is a member of the store leadership team responsible for ALO’s visual and product strategy in the store. The role focuses on planning, product knowledge, reporting analysis, and visual execution to drive effective and efficient visual merchandising and keep the store customer-ready. The Visual Manager leads visual standards and product presentation, manages visual floor changes and related payroll planning, and uses business reporting to inform product placement, outfitting, and stock-level decisions. In partnership with the General Manager, the role also participates in business planning, budget and performance reviews, staffing, and scheduling. The Visual Manager leads and develops the Visual team, supports sales-floor execution and KPI achievement, and works cross-functionally to advance organizational goals and the store’s visual direction. This is a full-time role. Employees are expected to be available for opening, closing, and weekend shifts; schedules may change to meet business and team needs. The position requires constant movement throughout the store and the ability to lift, push, carry, or otherwise move up to 50 pounds, as well as stand and move for an entire shift and safely perform tasks such as bending, kneeling, climbing, crawling, twisting, and using a ladder.

Requirements

  • 3–5 years of retail or related industry leadership experience.
  • Working knowledge of MS Office, including Word, Excel, and Outlook.
  • Strong verbal and written interpersonal and communication skills.
  • Ability to handle multiple tasks in a changing environment.
  • Independent work ethic, time-management skills, and personal accountability.
  • Alignment with and embodiment of ALO’s Guiding Principles.
  • Ability to move constantly throughout all areas of the store.
  • Ability to lift, push, carry, or otherwise move up to 50 pounds.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
  • Ability to stand and move for an entire shift.
  • Availability for opening, closing, and weekend shifts.

Responsibilities

  • Oversee and support execution of key operational and visual processes.
  • Champion strong sales-floor visual standards using business performance data.
  • Lead strategic product presentation and merchandising, including product recovery, restocking, destocking, and visual merchandising changes in accordance with directives.
  • Plan visual floor changes through payroll management and adapt visual support to business needs.
  • Own visual direction from planning through execution, meeting company expectations, budgets, and timelines.
  • Use reporting tools with management to identify business opportunities involving product placement, outfitting, and stock levels, and make changes as needed.
  • Represent the business in meetings and conference calls in partnership with the General Manager.
  • Review and monitor budgets, reporting, and business data with the General Manager, including expenses and sell-through metrics, and inform planning processes such as quarterly business reviews and sales planning.
  • Plan workflow for future business needs to protect optimal performance.
  • Ensure the Visual team communicates ALO’s mission and guiding principles to visitors.
  • Lead the team through accountability, regular coaching, talent development, and effective communication across Operations and Visual teams.
  • Establish internal and external talent pipelines through succession planning and recruitment strategy.
  • Write an effective schedule that prioritizes business strategy in partnership with the General Manager.
  • Oversee sales-floor deliverables and KPI achievement while protecting operational efficiency and visual sets.
  • Collaborate on and implement the General/Store Manager’s vision and work cross-functionally with business partners to support organizational goals and achieve visual and sales-floor KPIs.
  • Navigate the organization while balancing business needs and brand culture.

Benefits

  • Generous ALO employee discount.
  • Free membership to ALO Wellness Club, with access to streaming fitness and yoga classes.
  • Medical, dental, and vision plan options.
  • Free virtual access to mental health providers.
  • New parent support for employees and dependents.
  • 401(k) with company matching.
  • Monthly Store Incentive bonus program.
  • Clothing allowance.
  • Free yoga classes at ALO Sanctuaries in select cities.
  • Commuter benefits.
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