Visual Lead -Village at Rochester Hills

ALO • Rochester Hills, MI

15h • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work and provide feedback that supports effective store operations. It involves frequent movement throughout the store, including the sales floor and back of house, and taking initiative to keep the store clean, safe, inviting, and efficient when not assisting guests.

The Visual Lead manages operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery and replenishment, floor set updates, and supply management. The position maintains product presentation and merchandising, plans visual floor changes with management, executes visual direction within company expectations and timelines, and uses reporting tools to identify opportunities involving product placement, outfitting, and stock levels.

In partnership with Operations and Visual Managers, the role supports reporting, budgets, expenses, inventory control, supplies, vendors, technology, and facilities. The Visual Lead also models strong leadership, coaches and develops associates, collaborates with other leads on training and execution, carries out company operations directives and projects, and opens and closes the store in accordance with visual standards.

Full-time employees are expected to be available for opening, closing, and weekend shifts. Employees are also expected to be available from the week of Black Friday through the first week of January.

Requirements

• At least 2 years of prior work experience in a client-centric sales environment.
• Demonstrated leadership capabilities and excellent decision-making.
• Values feedback, is receptive to receiving feedback, and is eager to provide it.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Availability for opening, closing, and weekend shifts, and from the week of Black Friday through the first week of January.

Responsibilities

• Manage shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintain strategic product presentation and merchandising, including product recovery, restocking, destocking, and visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
• Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
• Execute and maintain visual direction from planning through completion in line with company expectations, budgets, and timelines.
• Use reporting tools with management to identify opportunities in product placement, outfitting, and stock levels, and make changes as needed.
• Partner with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive business results.
• Assess and fulfill the needs of the business, team, and guests while moving dynamically on the retail floor.
• Lead by example and inspire associates in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct associates, and support recruitment and talent development.
• Use company performance tools to evaluate associates and provide ongoing feedback in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead on business execution.
• Execute company-level operations directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.

Benefits

• Generous ALO employee discount and free ALO Wellness Club membership with access to streaming fitness and yoga classes.
• Medical, dental, and vision plan options.
• Free virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed