About The Position

The Sales Associate is the welcoming face of a customer-centered retail environment that reflects the company’s culture of hospitality. The role involves fostering genuine customer connections, sharing product knowledge, and providing personalized service. The associate contributes to store performance and a positive team environment while helping maintain an organized, visually inspiring store that reflects brand standards.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Must be at least 16 years old in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; must be at least 18 years old in all other states.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience that reflects the company’s culture of hospitality.
  • Initiate authentic conversations with customers to understand their needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Stay accountable to personal goals and contribute to overall store performance.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Support a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical, dental, and vision insurance
  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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