Visitor Services Student Assistant - Texas Science & Natural History Museum

University of Texas at Austin•UT MAIN CAMPUS, UT

4d•Onsite

About The Position

Texas Science & Natural History Museum is developing new exhibits, programs, and experiences that spark curiosity, promote belonging, and tell stories about Texas science and natural history. The Museum seeks a Visitor Services Assistant I to contribute to admissions and gift store operations for Summer 2026. This position will end 8/31/26.

Requirements

Extensive customer service experience.
Strong interpersonal and critical thinking skills.
Success working independently and as part of a team.
Ability to interact and maintain productive working relationships with staff, students, visitors, and educators.
Ability to learn quickly and be flexible

Nice To Haves

Experience working in museums, nature centers, or other cultural institutions.

Responsibilities

Welcome and check in visitors; sell tickets to visitors.
Assist visitors with wayfinding and orient visitors to the exhibitions and programs at the museum; accurately answer visitor questions.
Work collaboratively with museum staff and volunteers.
Answer phone and accurately field questions.
Process ticket sales, merchandise sales, membership sales, and refunds using a credit card machine.
Accurately record sales and receipts using the Altru point-of-sale program.
Restock merchandise in the gift shop.
Inventory management which includes processing inventory shipments, organizing and displaying new merchandise and assisting with quarterly inventory counts.
Assist with group visit operations.
Collect constituent information, encourage enrollment in the membership program.
Other duties as assigned.