Visitor Experience Cafe Associate

International African American Museum • Charleston, SC

2h • Onsite

About The Position

The Visitor Experience Café Associate supports the daily operations of the IAAM café by preparing and serving specialty beverages and light food offerings while delivering exceptional customer service. This role ensures the café remains clean, well-stocked, and inviting for all guests.

Requirements

• Previous barista or food service experience preferred
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Experience with POS systems and handling payments preferred
• Basic math and problem-solving skills
• Ability to follow food safety and sanitation guidelines
• Dependable with reliable transportation
• Team-oriented with a positive, service-focused attitude

Nice To Haves

• ServSafe certification is a plus

Responsibilities

• Welcome guests with a friendly and professional demeanor
• Take and prepare food and beverage orders accurately and efficiently
• Craft hot and cold beverages, including specialty coffee and tea
• Serve pastries, desserts, and café items inspired by Southern flavors
• Operate the POS system and handle cash and card transactions
• Maintain a clean, organized, and sanitary café environment
• Stock and replenish food, beverages, and supplies as needed
• Monitor inventory levels and communicate restocking needs
• Ensure proper food safety, sanitation, and equipment standards
• Clear tables and maintain customer service areas
• Support museum operations and assist other departments when needed
• Follow all IAAM policies, procedures, and service standards

Benefits

• Free employee parking
• Paid vacation for part-time employees working 20+ hours per week
• Complimentary museum membership
• A collaborative, mission-driven workplace

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed