Visitor Experience Associate (Seasonal)

International Center of Photography • New York, NY

just now • Onsite

About The Position

ICP is seeking friendly, reliable, and customer service-oriented individuals to join our team as Seasonal Visitor Experience Associates. This position serves as the first point of contact for museum visitors, providing an exceptional guest experience through warm engagement, clear communication, and professionalism. The role supports ICP's ticketing, retail, and café operations, with a particular focus on weekend café coverage. Ideal candidates will have retail experience, confidence handling cash and point-of-sale transactions, and a genuine interest in connecting with the public in a museum setting.

Requirements

• At least one year of retail or customer service experience, including handling cash and point-of-sale transactions.
• Strong attention to detail and ability to manage multiple tasks in a visitor-facing setting.
• Reliable, punctual, and comfortable working both independently and as part of a team.
• Availability to work both Saturdays and Sundays is required, with occasional evening or additional shifts as needed.

Nice To Haves

• Experience working in a café, coffee shop, or barista role.
• Prior experience in a museum, gallery, or other cultural institution.
• Multilingual communication skills.
• Interest or background in photography or visual culture.

Responsibilities

• Greet and assist visitors, offering information about exhibitions, programs, and membership.
• Process ticket, shop, and café sales; handle cash and credit transactions accurately.
• Restock and maintain merchandise and café areas, ensuring displays are clean and organized.
• Provide accurate information about ICP's programs and events.
• Support special events and public programs as assigned.

Benefits

• The International Center of Photography is committed to equal opportunity employment. We believe that diversity, equity, and inclusion are values integral to offering an open forum for dialogue around photography and visual culture that is open to all. Through this lens, we strive to engage, educate, and inspire our visitors, students, employees, and community.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed