Visitor Experience Assistant-SW

Ohio Wesleyan University•Delaware, OH

6d•Onsite

About The Position

Visitor Experience Assistants promote a welcoming, professional, and engaging gallery environment to visitors at the Ross Art Museum. They help to monitor the gallery and perform tasks that support the promotion and execution of tasks. Assistants will on occasion be asked to help with exhibition installation and de-installation.

Requirements

All OWU students in any major are eligible to apply.
Students should enjoy working with people.
Ability to act and present professionally when engaging with a diverse public.
Ability to be timely and dependable.
Display reasonable decision-making capacity.
Diligently follow appropriate open and close procedures.
Currently authorized to work in the United States.

Nice To Haves

Students with Federal Work Study are encouraged to apply.
Students should have a passion for Art that they are excited to share with others.

Responsibilities

Monitor property to protect art on display.
Remain alert to proactively report issues during their shift.
Appropriately acknowledge all patrons, provide basic information about the galleries, assist the public with directions, and answer questions.
Ensure that lights are turned on, gallery technology is prepared for visitor use, and cases are clean.
Report maintenance needs or equipment malfunction to a supervisor.
Educate patrons about gallery rules to support the safety of the work on display and enjoyment of other patrons.
Appropriately report the altered condition or presentation of any works in the gallery to their supervisor in a timely manner.
Attend walk-throughs with the curators each semester, and as-needed training.
Serve as the frontline data-gatherers by accurately collecting and tallying patron counts and patron feedback.
Support Museum Staff in tasks related to preparing exhibitions, which may include patching & painting walls, unpacking & packing artwork, assistance framing, labeling postcards, proofing labels, and communicating via social media about upcoming events.
Give care to personal presentation and arrive at work on time, clean, professionally dressed, and able to positively perform job duties.