Visitor Experience Ambassador - Arrival (Fall 2026)
About The Position
The Cincinnati Zoo & Botanical Garden (CZBG) is seeking enthusiastic, outgoing individuals to create unforgettable experiences for visitors. As a member of the Visitor Experience Department, you will make a meaningful impact on hundreds of thousands of guests. The team works together to deliver an exceptional, INSPIRED Visitor Experience every day. This role requires a friendly, empathetic attitude, the ability to connect with diverse backgrounds, enthusiasm, energy, and a willingness to adapt and learn. A passion for wildlife and connecting people with nature is desired. The position is for Fall 2026, with an estimated start date of August 19th, working through the fall season (including evenings) and continuing through the Festival of Lights. Orientations will be held on a rolling basis.
Requirements
- 16 years of age or older. (Minors will be required to provide a work permit when applicable.)
- Constantly work outdoors in all climates and weather conditions with prolonged stationary positions or frequent movement positions.
- Move, transport or position 35 lbs. unassisted.
- Communicate with the public and other zoo departments in a positive, friendly manner.
- Must be trainable on cash handling and maintain proper skill level.
- Ability to work safely around moving vehicles and in high-traffic outdoor environments.
- Demonstrates an ability to maintain dependable work attendance and flexibility with assigned work schedules.
- Must be able to complete the requirements of the job with or without reasonable accommodation.
Nice To Haves
- Previous experience with Point-of-Sale stations and functions is a plus but not required.
- Students may initially provide availability for 2 days per week, increasing to 3 days once classes are over.
Responsibilities
- Manage high-volume guest entry periods at the turnstiles while maintaining accuracy, efficiency, and a welcoming demeanor.
- Ensure the safe and efficient flow of traffic in and out of parking lots.
- Help guests select the tickets or memberships that best meet their needs.
- Assist guests with wayfinding and other personalized recommendations.
Benefits
- Competitive pay starting at $14/hour
- Opportunities for performance-based pay increases
- Flexible scheduling to accommodate students and retirees
- Complimentary Zoo tickets and employee discounts
- Incentive programs and employee engagement opportunities
- A fun, team-oriented work environment
- Free Metro Bus pass for the duration of employment
- Opportunities for personal and professional growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
