Visitor Control Officer (D) - Safety & Security (FT)

Huntsville Hospital Health System•Huntsville, AL

17d

About The Position

Serves as a greeter at various hospital departments and facilities. Observes, monitors, and reports activities at HH Health System. Continuously monitors visitors for compliance with Safety & Security rules and immediately de-escalates violence when needed. Reports incidents and violations immediately and submits written reports to security management.

Requirements

High school diploma or GED.
Customer service experience.
Driver's license and ability to be insured under HH standards.
Ability to work in a fast-paced environment, prioritize, and change tasks frequently and quickly.
Excellent customer service and communication skills, with the ability to enforce policies assertively yet courteously.
Basic computer skills, including use of word processing and spreadsheet applications.
CPR certification within the initial period of employment.
Management Of Aggressive Behavior training within the initial period of employment.
IAHSS Basic certification within 90 days of employment.

Nice To Haves

Some college.
Experience in a healthcare environment.

Responsibilities

Serve as a greeter at various hospital departments and facilities.
Observe, monitor, and report activities at HH Health System.
Continuously monitor visitors for compliance with Safety & Security rules.
Immediately de-escalate violence when needed.
Immediately report incidents and violations and submit written reports to security management.