Visitation Support Coordinator

Chsfl•Deltona, FL

3d•Onsite

About The Position

The Visitation Support Coordinator transports, facilitates, monitors, and documents family visits and oversees monitored exchanges in a Family Visitation Center. Overall, the Visitation Support Coordinator contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

Requirements

High school diploma or GED equivalent, required.
Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.
Two years of experience working with children/families, required.
Knowledge of COMMUNITY RESOURCES
Skills and Proficiency in: Planning, project management, organization and time management
Skills and Proficiency in: Oral and written communication, including presentation and platform
Skills and Proficiency in: Collaboration, teamwork, consulting, facilitation, coaching and mentoring
Skills and Proficiency in: Computer systems and MS Office, including Word, Excel and Outlook
Ability to: Observe and report accurately on the interaction between the child and the non-residential parent/guardian.
Ability to: Intervene decisively when necessary to protect clients.
Ability to: Perform at a high level of autonomy, with general supervision.
Ability to: Remain aware of socio-cultural characteristics of service population.
Ability to: Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
Ability to: Commit to providing high customer satisfaction with positive service delivery results.
Ability to: Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
Ability to: Handle emergencies and life threatening situations effectively.
Ability to: Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
Ability to: Demonstrate the behaviors of our CHS Common Bond Values.
Ability to: Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.

Responsibilities

Facilitate, monitor, and document family visits and oversee monitored exchanges in a Family Visitation Center.
Impartially observe the contact between non-residential parent/guardian and child(ren) and document observations.
Facilitate, intervene and terminate a visit, as necessary.
Maintain appropriate and ongoing communication with attorneys, Guardian Ad Litem, courts and other concerned parties to oversee effective and efficient service delivery through collaboration.
Oversee that visit rooms are neatly maintained and safe for visits.
Facilitate and assist with orientation of families in visitation center; assist with procedures for visits prior to initial visitation.
Set up a visitation plan with each family utilizing the center.
Set visitation schedules for families.
Directly transport or arrange for transportation of clients to visitations.
Assist in program data collection and data entry to maintain the CIS and Clearinghouse databases.
Complete monthly, quarterly and annual reports as required.
Attend court hearings and dispositions as requested and serve as record custodian for visits supervised.
Assist with initial and ongoing training for team members, utilizing a team approach in skill building for work with at-risk clients.
Assist with individual staffing's that address case reviews with the supervisor.
Report incidents and accidents within required timeframes to keep with organization policy and procedures.
Assist with special events/projects that enhance the operations of the visitation center.
Develop a strong knowledge base and stay current on job-related issues and trends.
Participate actively in departmental meetings, training and education, as well as the quality process.
Comply with CHS’s code of conduct, policies, procedures and other obligations.
Assist with training other team members and providing back up when necessary.
Pick up projects on the fly; perform other duties as assigned from time to time.
Demonstrate the CHS Common Bond values in the performance of all job duties.