Visitation Monitor 2/4 Tues, Thurs, Sat, Sun

The Family Place • Dallas, TX

5d • $18 - $27 • Onsite

About The Position

The Visitation Monitor professionally supervises parent-child visits and exchanges, creating safe, neutral environments that protect children’s well-being while supporting family relationships. The role observes and documents interactions objectively, ensures compliance with court orders and center guidelines, conducts child orientations, and maintains a calm, supportive presence during emotionally charged situations. The position also provides general case management and administrative support and collaborates with case managers, legal partners, and child welfare professionals. Work with families affected by domestic violence, custody disputes, and child welfare involvement requires compassion, professional boundaries, conflict de-escalation, and attention to children’s emotional and physical safety. The position is part-time and located at the Faith and Liberty Supervision Center in Dallas, Texas. The posted pay range is $18.14–$27.22 per hour. The role is designated essential; employees must report for scheduled hours during inclement weather, holidays, or facility closures unless leadership explicitly says otherwise. Employees working while other operations are closed due to inclement weather receive time-and-a-half pay, subject to the agency’s policy.

Requirements

• Master’s degree in Psychology, Social Work, Education, Criminal Justice, or a similar field, six months of experience working with perpetrators and victims of domestic violence, and training in Duluth Model Facilitation; OR a bachelor’s degree with an equivalent combination of training and experience that provides the required knowledge, skills, and abilities; OR at least 3–5 years of professional experience in domestic violence services, child welfare, family services, or related nonprofit settings, with demonstrated knowledge of family dynamics and child safety protocols.
• Knowledge and experience working with victims and/or perpetrators of domestic violence.
• Intermediate skills with MS Word, Outlook, and an Intranet system.
• Ability to observe and recognize changes in interactions, situations, or group dynamics and work to resolve conflict or disruptive behavior.
• Ability to work flexible hours, including weeknights and weekends.
• Ability to work effectively with clients from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to handle rapid questioning, potentially challenging behavior, and difficult discussions about power and control or gender stereotypes.
• Proficient oral and written communication skills.
• Ability to meet deadlines.
• Ability to pass the criminal background check required by grant and agency requirements.
• Valid Texas Driver’s License and a clear driving record.
• Access to a vehicle and/or ability to drive to the courthouse or other appointments or presentations.
• Ability to travel to various locations for client needs.
• Limited physical effort involving lifting and carrying objects weighing less than 25 pounds.

Nice To Haves

• Bilingual English/Spanish skills may be required based on the position’s needs.
• Knowledge and experience facilitating psycho-educational group work.
• Experience with the Duluth Model.

Responsibilities

• Professionally supervise parent-child interactions during scheduled visits and observe exchanges.
• Maintain a safe, neutral environment for clients during visitation and exchanges.
• Ensure adherence to center guidelines, court orders, and safety protocols.
• Conduct child orientations to prepare children for visitation.
• De-escalate conflicts and intervene as needed to maintain safety and appropriate boundaries.
• Document parent-child interactions and visit details objectively.
• Complete thorough observation notes for legal and case management purposes.
• Write contact notes and maintain accurate client records.
• Prepare reports and documentation that may be used in court proceedings or case reviews.
• Provide general case management support to client families.
• Complete administrative tasks, including timesheets, checking phone messages, and returning calls.
• Distribute and assist clients with required paperwork.
• Maintain organized client files and documentation systems.
• Attend monthly staffing meetings and trainings.
• Review electronic correspondence and remain current on program updates.
• Collaborate with case managers, legal partners, and child welfare professionals.
• Perform other job-related duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Short-term and long-term disability
• Multiple life, AD&D, and hospitalization insurance options
• Retirement options through a 403(b), agency matching, and HSA accounts
• Generous paid time off and holidays
• Professional development opportunities
• Time-and-a-half pay when essential employees work while other operations are closed due to inclement weather

What This Job Offers

• Job Type: Part-time