Visitation Aide

Family Connections, Inc.•South Orange, NJ

1d•$25 - $25•Hybrid

About The Position

Responsible for transportation and visitation support of Supervised Visitation Services. This role involves maintaining a safe and professional environment in vehicles, ensuring the safety of children and adults through appropriate safety measures, and creating an environment that promotes healthy attachment. The Visitation Aide will initiate and maintain communication with families in a culturally sensitive manner, utilizing their preferred language and considering their faith and culture. They will also communicate with DCP&P and other providers, empower family members to communicate their goals and needs, and operate from a trauma-informed perspective. Responsibilities include maintaining logs, vehicle maintenance, documenting transportation within EHR, greeting participants, covering the front desk, assisting with site maintenance, collaborating with the Regional Coordinator, reporting on-site issues, providing supervised visitation services, providing childcare as needed, preparing transportation schedules, assisting with administrative needs, and recognizing potential emergency or safety risks.

Requirements

High school diploma or equivalent.
Minimum one year experience working with children and families, particularly families involved with the child welfare system and/or affected by trauma OR Thirty (30) semester hour credits from an accredited college, which must include twelve (12) semester hour credits in the behavioral sciences, may be substituted for the experience listed above.
Valid New Jersey driver’s license.
Safe driving record.
Vehicle availability.
Knowledge of the child welfare system, community resources, social services, and mental health systems.
Knowledge of trauma and its effect on children and families.
Understands professional ethics and issues of confidentiality.
Knowledge and comfortability with computer applications such as Outlook, Word, and Excel.
Knowledge of county’s local and highway roads.
Effective oral and written communication skills.
Ability to utilize an electronic health record and document daily notes.
Safely operate a motor vehicle abiding by all applicable traffic laws.
Ensure the safety of all passengers through appropriate safety measures including use of seat belts, car and booster seats and/or child safety locks.
Comfortability working with families from diverse backgrounds.
Open, warm, empathic, attentive listener, self-aware, ethical, creative, organized, flexible, open to constructive feedback, patient, responsible, able to work independently, mature, self-motivated, dedicated, enthusiastic, willing to take on additional tasks and responsibilities, interested in seeking additional training and skills.
Experience/willingness to work with culturally diverse populations.
Must be authorized to work in the United States and eligible for full-time employment on a W‑2 basis.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Maintain a professional and safe environment in vehicles.
Ensure the safety of children and adults by providing appropriate safety measures such as seat belts, car seats, and child safety locks.
Ensures the environment for parent-child contact is safe, non-traumatizing, and promotes healthy attachment.
Initiates and maintains ongoing communication with families that is culturally sensitive, utilizing family’s preferred language considering a family’s faith and culture.
Initiates and maintains ongoing communication with DCP&P, other providers, and supports.
Creates an environment that empowers family members, including parents, children, and caregivers to communicate their goals and needs.
Utilizes various interviewing and/or communication techniques in a culturally competent manner.
Recognizes non-verbal communication and maintains good eye contact and posture.
Advocates for parents/families as necessary and supports them in advocating for themselves.
Operates from a trauma-informed perspective.
Responsible for keeping the Transportation Signature Log and notifying supervisor, in a timely fashion, of any problems during pick-up or drop-offs of consumers.
Responsible for vehicle maintenance and documentation of such maintenance, including regular service appointments and regular, scheduled cleaning. Inform manager or identified liaison of any problems with the vehicle in a timely manner.
Responsible for maintaining Mileage logs and for keeping records of any receipts.
Responsible for documenting all transportation within EHR.
Greet program participants and cover front desk responsibilities as needed.
Assist with maintenance of the visitation site and ensuring a clean, safe, location.
Collaborate with Regional Coordinator and notify them of any site-needs.
Report any on-site issues to management as needed.
Provide supervised visitation services as needed by the program.
Responsible for childcare as needed when not transporting children and adults to and from Program.
Prepare and/or collaborate with team regarding daily transportation schedule for pick-up and drop-off of clients for program services.
As indicated, confirm transportation schedule with necessary adults at designated pick-up/drop-off.
Communicate and coordinate daily schedule, including any changes, to all program staff.
Assist with administrative needs such as transporting program supplies, inter-office mail, etc.
Recognize client/family signs indicating potential emergency or safety risk, and report to supervisors.
Perform other duties as assigned.