Case Aide- Supervised Visitation

Outreach Works•Scranton, PA

7d•Onsite

About The Position

Member of Outreach team responsible for assisting Visit Supervisors with the provision of transportation and other program related, non-professional duties. The goal is to help the SV Team enhance a family’s ability to be self-sufficient.

Requirements

Valid driver’s license.
1-2 years related experience and/or training.
Knowledge of Microsoft Office software and database software.
Must have, or meet the requirements to obtain, current ACT 33 (Child Abuse) & 34 (Criminal Background) Clearances.
Must be able to obtain additional clearances as required.
Must have a valid driver’s license and automobile insurance.
Must annually complete all training hours required by Outreach.
Ability to remain neutral/calm in the face of parents/caregivers/foster parents who may display high levels of animosity towards each other or Outreach staff.

Nice To Haves

Experience working with people from diverse social, economic and cultural backgrounds is preferred.
Helpful experience and/or background to include, experience in human services; office of youth and family services & the court system; experience working with youth and at-risk populations.
Spanish language skills are preferred.

Responsibilities

Learn appropriate Outreach regulations and agency policies.
Participate in prescribed training programs.
Legally and physically be able to operate a motor vehicle for the purpose of participant transportation, transportation of supplies and materials on behalf of the agency.
Supervise and document occasional visits between visiting parents and their children.
Assist SV workers and SV Team Lead by providing other supportive services as detailed in family service plans.
Report outcome of activities to the SV worker or the assigning entity (supervisor, director, etc).
Work evening and weekend hours as required.
Some documentation required.
Basic computer skills are required.
Participate in team/agency meetings.
Performs other duties as assigned.
Office attendance is mandatory.