Virtual Triage Nurse Sr.- Remote

The US Oncology Network•Dallas, TX

4d•Remote

About The Position

Texas Oncology is looking for a Virtual Triage Nurse (RN) to join their team. These positions will support the Virtual Care Program and will work remotely. The company is only able to consider candidates across the state of Texas. Typical hours for this position are Mon-Fri from 8a-5p. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Their mission is to use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help their patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. The Virtual Triage Nurse (RN) assesses patient needs over the telephone, collaborates with a physician or qualified staff member to meet those needs, then documents all elements of care in the patient’s medical record. The telephone triage nurse will accurately identify patients with high risk conditions and will direct care to the appropriate resources if they cannot be managed by the nurse and/or within the clinic. Under general supervision, provides professional nursing care for patients adhering to national and organizational standards and guidelines for specialty care and scope of practice per state licensing board. Must recognize physical, psychological, and spiritual aspects of care and participates in company-wide quality initiatives. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Requirements

Graduate from an accredited program for professional nursing education, BSN preferred.
Minimum of 3 years oncology nursing experience needed.
Willing to consider a mid or senior level experienced candidate.
Oncology or applicable specialty experience required.
Current RN state license with the applicable State Board of Nursing.
Current CPR certification required.

Responsibilities

Addresses patient calls, portal messages and emails in a timely manner concerning a wide range of symptom / side effect related topics
Assesses urgency of patient symptoms / side effects and addresses them appropriately, aggressively managing them to prevent unnecessary emergency department and hospital utilization
Documents all conversations with patients to maintain a comprehensive medical record
Provides clear instruction and education to patients via the telephone
Collaborates with physicians via electronic communication, face to face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standing orders or practice protocols
Sets up same day and/or future provider/infusion room appointments to address symptom management concerns