Triage Nurse

Brandywine Urology ConsultantsNew Castle, DE
Onsite

About The Position

This position is primarily responsible for all incoming clinical phone calls to the office and nurse visits.

Requirements

  • RN/MA scope of practice
  • Certified for IV infusions

Responsibilities

  • Triage and document all incoming clinical phone calls
  • Communicate information on behalf of physicians to patients as directed
  • Handle emergency appointment scheduling or send to employee who maintains physician schedule
  • Return phone calls to patient in a timely manner
  • Document ALL COMMUNICATION regarding patient care in patient chart
  • Complete disability/FMLA forms
  • Communicates pharmacy directory updates with EHR Coordinator
  • Contact pharmaceutical representatives for sample medications
  • Obtain prior authorizations for medications and durable medical equipment
  • Handle new, renewal, and/or refill prescriptions for providers via EMR system and checking all prior disbursement to patient
  • Obtains urine culture as determined by visit
  • Takes vital signs
  • Prepares exam room and patients for procedures
  • Performs non-invasive procedures such as bladder scans, UA, uroflows, etc.
  • Perform Voiding Trials, teaching self-catheterization when necessary
  • Perform injections including testosterone, Eligard/Lupron, Firmagon amongst others
  • Trained and Performs all procedures that are within the scope of a RN/MA and as directed by the physician when procedure room staff is out of the office
  • Instills bladder treatments such as BCG and Valstar for bladder cancer treatment
  • Performs SP tube changes, and catheter changes
  • Set up and monitors, and discontinues IV infusions, if certified
  • Administers proper sterilization techniques with equipment and medical waste
  • Maintains clean and aseptic exam rooms and other areas, such as the laboratory station and restrooms in compliance with OSHA standards
  • Reports all equipment malfunctions to Clinical Coordinator
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