Virtual Tour Sales Consultant - Nevada

Holiday Inn Club Vacations•, NV
•Remote

About The Position

Holiday Inn Club Vacations is seeking a Virtual Tour Sales Consultant to deliver sales presentations to in-house owners and guests using computer-based screen-sharing technology and to process reloads of Owner accounts. The consultant personalizes the sales experience to each potential owner’s needs and preferences, maintains customer relationships after a sale to support continued owner satisfaction, and develops future business opportunities. The role follows the company’s sales process, builds trust and rapport with owners, identifies their needs through strategic questions and discussion, and tailors presentations accordingly. The consultant explains product features, advantages, and benefits; recommends points suited to owners’ current and future vacation needs; develops and improves sales presentations; explains financing options; and prepares for daily appointments. Other duties may be assigned as needed for effective department operations. Most work is performed remotely, and reliable high-speed internet is required. The schedule is Monday through Friday, with some Saturdays as business needs require, from 9:30 a.m. to 5:30 p.m. Eastern Time.

Requirements

  • High school diploma or GED equivalent.
  • Minimum two years of in-house timeshare experience.
  • Face-to-face or virtual in-house timeshare sales experience.
  • Arizona Real Estate License or Nevada timeshare license required.
  • Verifiable sales statistics.
  • Dependable and goal oriented.
  • Process oriented with attention to detail.
  • Self-directed and independent while also working as a team player.
  • Persuasive interpersonal skills to gain acceptance of ideas, plans, activities, services, or products from guests and co-workers.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Excellent owner/customer service skills.
  • Strong oral communication skills.
  • Strong work ethic, high energy level, and positive attitude.
  • Ability to use appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
  • Pursuit of continuous improvement to enhance personal knowledge and skills that assist job performance.
  • Reliable high-speed internet.

Nice To Haves

  • Bilingual ability is encouraged but not required.
  • Virtual timeshare sales experience is a plus but not necessary.

Responsibilities

  • Follow and adhere to the company’s sales process when presenting to owners.
  • Build trust and ongoing rapport with owners throughout the sales process.
  • Discover owners’ needs through strategically layered questions and discussion, and use the information to customize sales presentations.
  • Explain product features, advantages, and benefits and advocate an appropriate number of points for owners’ current and future vacation needs.
  • Practice and continually develop and improve the sales script and presentation.
  • Ensure owners understand financing options and present them as an approach to ownership.
  • Prepare for daily appointments.
  • Maintain customer relationships after the sale to support owner satisfaction and develop future business opportunities.
  • Perform other duties necessary for effective department operations.
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