Virtual Safety Technician, Nights, Baptist

Baptist Health•Jacksonville, FL

About The Position

Baptist Health is seeking a Virtual Safety Monitor Technician for its Virtual Monitoring Unit in Jacksonville, Florida. This full-time, night-shift role supports patient safety through continuous remote observation. The technician reviews assigned patients and ensures video and communication systems are functioning properly. Using live video feeds, the technician watches for signs of distress, confusion, or unsafe movement, provides calm and compassionate verbal redirection when needed, and promptly alerts onsite nursing staff when a patient requires direct assistance.

Requirements

  • Licensed Certified Nursing Assistant (CNA) or Licensed Emergency Medical Technician (EMT) required.
  • High school diploma or GED required.

Responsibilities

  • Provide continuous observation and surveillance of assigned patients.
  • Verbally redirect patients from engaging in at-risk behaviors.
  • If unable to engage the patient, summon onsite nursing staff or a caregiver for assistance.
  • Ensure video and communication systems are functioning properly.
  • Observe patients via live video feeds for signs of distress, confusion, or unsafe movement.
  • Promptly alert onsite nursing staff when a patient requires direct assistance.
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