Virtual Safety Assistant - Virtual Care

Owensboro Health • Owensboro, KY

1d • Onsite

About The Position

The Virtual Safety Assistant (VSA) works onsite in a dedicated Virtual Care Bunker to provide continuous remote observation and safety monitoring for hospitalized patients using audio/video technology. The VSA is responsible for simultaneous monitoring to proactively identify safety risks and escalate concerns to bedside staff according to defined protocols. This role plays a critical part in fall prevention, self‑harm prevention, and overall patient safety.

Requirements

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Department specific competencies for positions are detailed in the unit/department scope of service.
• No experience required.
• High school diploma, General Equivalency Diploma (GED) or higher preferred.
• BLS - Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position

Responsibilities

• Works with the nursing staff to maintain a safe environment according to organizational standards and policies.
• Maintains constant visual awareness of assigned patients and prioritizes attention based on acuity and risk level.
• Continuous monitoring of assigned patients via live video and audio feeds for safety risks, including but not limited to: Falls or unsafe mobility attempts Line/tube dislodgment Self-harm or high-risk behaviors Confusion, agitation, or elopement risks
• Promptly notifies bedside nursing staff or designated care team members when safety concerns are observed.
• Participates in handoff communication at the beginning and end of shifts to ensure continuity of monitoring.
• Maintains patient privacy and confidentiality at all times in accordance with HIPAA and organizational policies.
• Immediately reports equipment issues or malfunctions to appropriate technical support teams.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED