Digital Care Virtual Patient Safety Companion
About The Position
The Virtual Patient Safety Companion provides continuous virtual monitoring of multiple patients across the ministry to support the fall risk and patient safety programs. This role focuses on observation, verbal redirection, and timely communication to prevent at risk behaviors. The Virtual Patient Safety Companion collaborates closely with onsite care teams, maintains patient confidentiality, and documents relevant observations in the electronic medical record. This position provides observation and verbal intervention only; no direct physical patient care is performed.
Requirements
- Excellent interpersonal and communication skills.
- Solid computer skills, including proficiency with Microsoft software.
- Strong analytical and problem-solving skills, with the ability to be detail oriented.
- Ability to remain attentive, focused, and responsive while monitoring multiple patients.
Nice To Haves
- High School Diploma/GED
- 1 year work experience in a service or health care industry
- Proven ability to follow detailed written and oral instructions.
- Efficiency in multitasking, with the ability to prioritize simultaneous situations.
- Excellent telephone etiquette, with the ability to communicate compassionately and professionally with patients, using microphone and headset.
Responsibilities
- Provides continuous virtual monitoring of multiple patients across the ministry to support the fall risk and patient safety programs.
- Focuses on observation, verbal redirection, and timely communication to prevent at risk behaviors.
- Collaborates closely with onsite care teams.
- Maintains patient confidentiality.
- Documents relevant observations in the electronic medical record.
- Provides observation and verbal intervention only; no direct physical patient care is performed.
Benefits
- Comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
