About The Position

Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Selling Comcast Business Mobile is a requirement. Wireless experience strongly preferred. Working a sales funnel is a requirement. Sales experience is a requirement.

Requirements

  • Sales experience is a requirement
  • Working a sales funnel is a requirement
  • Selling Comcast Business Mobile is a requirement
  • High School Diploma / GED
  • 2-5 Years Relevant Work Experience

Nice To Haves

  • Wireless experience strongly preferred

Responsibilities

  • Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques.
  • Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.
  • Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
  • Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
  • Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads.
  • May partner with field to provide referral of complex opportunities to the outside sales organization.
  • Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.
  • Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.
  • Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Benefits

  • Base Pay: $16.35
  • Total Target Compensation (Base Pay plus Targeted Commission): $30.77
  • Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
  • Best-in-class Benefits to eligible employees.
  • Benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
  • An array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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