V105- Virtual Immigration Legal Support Specialist II
About The Position
We are seeking a highly organized and proactive Virtual Immigration Legal Support Specialist to provide essential administrative and client support within a fast-paced immigration law practice. In this role, you will help keep legal operations running smoothly by coordinating schedules, managing client communications, maintaining accurate records, and supporting attorneys with day-to-day administrative needs. You will serve as an important point of contact for clients, helping ensure a professional and positive experience throughout their legal journey. This opportunity is ideal for someone who thrives in a detail-focused environment, communicates confidently in both English and Spanish, and takes pride in delivering accurate, timely, and dependable support.
Requirements
- Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies
- Experience working in a client service environment preferred
- Strong ability to manage multiple priorities while maintaining accuracy and professionalism
- Comfortable handling confidential information and sensitive client matters
- Excellent written and verbal communication skills
- Ability to work independently while following established processes and procedures
- Strong customer service and client relationship management skills
- Ability to maintain organized records and documentation
- Experience scheduling appointments, meetings, and consultations
- Comfortable working with case management and CRM systems
- English and Spanish communication skills
Responsibilities
- Send appointment confirmations and reminders to clients.
- Communicate professionally with clients by phone and email.
- Maintain organized client files, records, and legal documentation.
- Support attorneys and team members with administrative and legal support tasks.
- Handle client notifications, notices, and follow-up communications.
- Monitor ongoing client matters and follow established follow-up procedures.
- Maintain confidentiality of client and firm information at all times.
- Schedule client consultations, appointments, and meetings.
- Manage and maintain attorney and legal team calendars.
- Update and manage information within the firm's CRM system.
- Ensure accurate recordkeeping and timely completion of assigned tasks.
- Assist with general office coordination and workflow management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
