Virtual Event Manager

Momentive

1d•Remote

About The Position

Momentive Software is seeking a Virtual Event Manager to join their team. This role focuses on managing and producing virtual events for clients, with a significant emphasis on client relations and operational support. The ideal candidate will understand project scope, facilitate client communication, and ensure successful delivery of virtual events. Additionally, the role involves improving virtual event management processes and understanding Momentive's products.

Requirements

3+ years of experience managing & producing virtual events for clients
Strong project management skills
Strong relationship building skills
A project manager’s mindset—breaking large projects into smaller chunks, identifying important project milestones, and communicating upcoming deadlines with relevant stakeholders
A professional demeanor for both internal and external stakeholders
Strong critical thinking skills
Clients, teammates, and leadership consistently receive timely, clear status updates with no surprises; you have established a reliable communication cadence and are flagging risks before they escalate.
All assigned projects have complete, well-organized documentation — including project schedules, project requirements documents, and training materials — that are accurate, up to date, and accessible to the broader team.
You will have successfully managed and delivered at least one virtual event from kickoff to completion, including scheduling coordination, client training, and on-time delivery that meets or exceeds client expectations.
You will have built strong working relationships with an assigned book of clients, demonstrating a clear understanding of each project's scope, timeline, and key stakeholders, with no major scope gaps or miscommunications logged.

Nice To Haves

Experience in pharma or science industries

Responsibilities

Understand and manage project scope as agreed with the client and ensure that it is fully executed by both MS and client
Communicate with clients to facilitate scheduling, training, and delivery of virtual events
Create and maintain required project artifacts including project schedule, training materials, project requirements documents, and presentations for various discussions
Effectively communicate project expectations and progress to our clients, team members, and executive team in a timely and clear manner
Continually strive to improve virtual event management processes by enhancing best practices and proactively identifying areas of improvement
Understand MS products and how platform updates will impact product set-up