Virtual Client Relations Consultant

AIL•Charleston, SC

2d•Remote

About The Position

Globe Life AO is seeking enthusiastic, self-motivated professionals to join our expanding team as Virtual Client Relations Consultants. In this role, you'll connect with current and prospective clients each day, providing knowledgeable guidance, exceptional service, and personalized benefit solutions. Backed by world-class mentorship and continuous professional development, you'll have everything you need to build a rewarding long-term career. This is a fully remote career opportunity, allowing you to work from anywhere in the United States with the flexibility to create a schedule that fits your lifestyle. The company provides industry-leading onboarding, live virtual workshops, ongoing coaching, and mentorship from experienced leaders. Compensation includes weekly pay with uncapped commission potential, performance bonuses, and long-term residual income opportunities. Eligible representatives may also receive company-supported life insurance, Accidental Death Benefit (ADB) coverage, medical insurance reimbursement, and union representation through OPEIU Local 277. The role also offers leadership development and advancement opportunities, and utilizes advanced technology with modern virtual tools and digital resources. Outstanding performance can be recognized through leadership conventions, professional conferences, incentive travel, team-building experiences, and performance awards.

Requirements

Excellent communication and active listening skills
Strong problem-solving and critical-thinking abilities
Positive attitude with a desire to continuously improve
Self-motivation and accountability
Ability to work independently while collaborating in a virtual environment
Strong organizational and time-management skills
Comfort using Zoom, email, and web-based applications
Coachability and enthusiasm for learning
Legally authorized to work in the United States
Reliable high-speed internet connection
Windows-based computer with webcam
Professional home office environment
Ability to obtain a state Life & Health Insurance License (licensing guidance provided)

Nice To Haves

Experience in customer service, hospitality, healthcare, education, recruiting, financial services, or sales is beneficial—but not required.

Responsibilities

Welcome and onboard new members through the enrollment process
Conduct virtual consultations using Zoom and phone appointments
Provide personalized recommendations based on each client's needs and goals
Explain available supplemental benefit options clearly and professionally
Respond promptly to client inquiries while delivering exceptional customer service
Build lasting client relationships through consistent communication and follow-up
Maintain organized appointment schedules and accurate digital records
Ensure compliance with company policies and applicable state regulations
Participate in ongoing training, mentorship, and leadership development