Virtual Care Coordinator - VCC 26-04278

NavitasPartners • New York, NY

2d • Onsite

About The Position

The Virtual Care Coordinator supports telehealth and remote patient monitoring services within a virtual care environment. This role ensures safe, efficient, and high-quality patient care while coordinating between clinical teams, leadership, and technology platforms.

Requirements

• Minimum 3 years of direct patient care experience
• Minimum 2 years of telehealth or remote patient monitoring experience
• Experience with EMR systems (Epic preferred)
• Strong knowledge of HIPAA compliance and patient privacy standards
• Strong communication and interpersonal skills
• Excellent problem-solving and multitasking abilities
• Ability to navigate multiple technology platforms
• High attention to detail and organizational skills
• Ability to work in a fast-paced virtual care environment

Nice To Haves

• Associate or Bachelor’s degree in a health-related field

Responsibilities

• Monitor virtual patient care activities to ensure patient safety and clinical effectiveness
• Collaborate on development and implementation of telehealth workflows, policies, and best practices
• Conduct quality assurance reviews and analyze performance metrics for virtual care programs
• Provide real-time technical and clinical support for telehealth and remote monitoring systems
• Monitor patient status and escalate clinical concerns to appropriate care teams
• Coordinate telehealth consults, follow-ups, and remote monitoring assignments
• Train staff on telehealth workflows, systems, and documentation standards
• Maintain accurate documentation of patient observations, interventions, and safety events
• Serve as liaison between clinical teams, IT, and telehealth vendors
• Support reporting, program development, and continuous quality improvement initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees