VIP Server - Vibrant Music Hall

Live Nation Entertainment•Waukee, IA

9d•Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

Requirements

Ability to work late hours
Flexible schedule
Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
3 years’ work experience interacting with people in a positive environment
Tolerance of all cultures, music and art forms
Responsible Alcohol Awareness Training Certification or Equivalent
Ability to deal with intoxicated guests in a positive and safety minded manner

Nice To Haves

Cash handling experience
Experience recognizing valid ID’s
Experience in a live music environment

Responsibilities

Anticipate and respond to guests’ needs
Suggestively sell beverages and menu items; take orders
Answer guest questions, make recommendations, up-sell liquors
Communicate drink orders to bar through Point of Sales system
Deliver drinks, maneuvering trays through large crowds
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
Keep tables clean/wiped
Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
Maintain venue safety and sanitation standards
Follow housekeeping standards per venue policy
Keep current on all standard operating procedures
Request identification from any guest who appears to be under 30 years of age
Ensure responsible alcohol service per local ordinance alcohol awareness training and venue alcohol policies
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
Receive payment and process cash, credit card or Traveler’s check transactions according to venue policy
Ensure that comp and void checks are processed according to HOB policy
Assist other servers and staff as needed