VIP Santa, Herald Square - Full Time (TEMP)
About The Position
Santa Claus is the center of the Macy’s Santaland experience and Macy’s primary holiday ambassador to the public during the Holiday Season. Santa Claus is expected to cheerfully greet and welcome all Santaland guests. VIP Santa will be performing as part of a paid-ticketed, exclusive, VIP customer experience. VIP Santa visits will include 15-minutes of personalized Santa conversation, storytelling, gift giving, and both posed and candid photography. Guests of this experience will include celebrities, influencers, media and other VIPs. The highest quality Santa visit is expected for all guests- Santa must have a friendly and engaging personality, well-maintained appearance, ability to improvise while remaining in character, and ability to exercise discretion and confidentiality for all high profile visits. Performers must pass background checks and commit to work on evenings and weekends during the holiday season.
Requirements
- Exceptional verbal communication skills required
- High level of positivity required
- Basic math functions such as addition, subtraction, multiplication and division
- Must have the ability to work independently with minimal supervision
- Must be able to multitask in a fast paced environment
- Present a professional image consistent with Macy's brand values
- Effective communicator
- Leadership
- Customer Service
- Punctuality
- Cheerful and enthusiastic disposition
- Ability to engage and entertain children
- Santa experience preferred
- Acting experience preferred
- Ability and desire to work with children required
- Customer service experience required
- Performers must pass background checks and commit to work on evenings and weekends during the holiday season.
Nice To Haves
- Second language and/or ASL experience a plus
Responsibilities
- Portray the character of Santa in small group visits with adults and/or children; maintain a magical, festive and authentic Santa persona throughout all guest interactions
- Cheerfully meet, greet and take posed and/or candid photos with guests of all ages; work closely with photography staff and support staff to facilitate high-quality photo sessions
- Distribute pre-purchased gifts to guests
- Read storybook aloud to guests
- Conduct playful games with guests
- Move to different locations within the Santa house for a variety of photos
- Quickly memorize facts and names of guests
- Maintain secular and appropriate conversations with guests
- Always remain in character; memorize and perform pre-scripted dialogue used to interact with guest
- Wear only costuming provided by Macy’s
- Manage appearance for optimal Santa authenticity; either growing an authentic beard and maintaining accordingly, or utilizing a professional wig and beard set provided by Macy’s
- Perform other duties as needed
- Regular, dependable attendance & punctuality
- May be selected to go on out-of-store special events
- Follow job performance and character performance directive and feedback from Santaland Management team, Village Supervisor staff, Wig team, and Macy’s Studios Creative and Operations staff
Benefits
- Merchandise discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
