VIP Sales Exec - Sheraton Vistana Villages

Marriott Vacations Worldwide•Sheraton Vistana Villages, FL

About The Position

The VIP Sales Executive assists Owners and guests by providing information, recommendations, and experiences that support memorable vacations. The role answers questions about property use and location amenities, follows up on Owner referrals and leads, provides requested pricing and property information, and contacts Owners about satisfaction and promotional or business opportunities. The position also contributes to guest experience and company standards by welcoming guests, addressing their needs, interacting professionally with colleagues and guests, supporting team goals, and following company policies and safety procedures.

Requirements

  • Available to work a flexible schedule that includes weekends and holidays.
  • May be required to undergo background and drug screening in accordance with state and local requirements.
  • Maintain an active, good-standing professional Real Estate License where mandated by law.
  • Ability to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.

Nice To Haves

  • One year of related experience is preferred.

Responsibilities

  • Answer Owner questions about the use of properties and location amenities, and make recommendations based on information gathered through discovery.
  • Follow up on referrals and leads from Owners.
  • Fulfill Owner and prospect requests for pricing, property maps, property descriptions, room locations, and portfolio or network information.
  • Contact Owners to monitor satisfaction, inform them about upcoming promotions, and develop business opportunities such as reloads and referrals.
  • Develop and maintain records of customer contacts to support effective follow-up opportunities.
  • Welcome and greet guests, anticipate their needs, and address them.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Uncapped earning potential through wages, monthly incentives, annual bonuses, and contests
  • Competitive pay
  • Medical, dental, and vision opportunities
  • 401(k) opportunities
  • Travel discounts
  • Credit Union membership
  • Tuition reimbursement
  • Professional counseling and family support
  • Growth and development opportunities
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