Sales Executive VIP

Hilton Grand Vacations • Sedona, AZ

9d

About The Position

Hilton Grand Vacations is seeking a dynamic Sales Executive VIP to educate guests about and sell the Vacation Introductory Program (VIP), helping generate vacation ownership sales. The role focuses on creating a positive guest experience, gathering feedback on products and presentations, and ensuring quality assurance throughout the sales process. The position requires adapting to a fast-paced environment and resolving complex customer quality assurance issues.

Requirements

• At least 6 months of branded vacation ownership sales experience.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• High school diploma or equivalent.

Nice To Haves

• One year of VIP package experience with a branded company.
• Three to five years of related experience.

Responsibilities

• Educate guests about and sell Vacation Introductory Program packages to generate vacation ownership sales.
• Survey toured guests to collect feedback on the product and presentations and validate a positive sales experience.
• Follow up on sales by phone to support customer satisfaction and reduce cancellations.
• Audit vacation planners before releasing guests to support a positive guest experience and quality assurance.
• Sell VIP packages at the required production rate of 13.5%.
• Complete agreements in accordance with applicable rules.
• Conduct a positive and informative presentation for every referred guest.
• Adapt to changes in a fast-paced environment and resolve complex customer quality assurance issues.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED