VIP Marketing Specialist
Cherokee Nation Entertainment•Catoosa, OK
•Onsite
About The Position
This position is responsible for cultivating relationships with high-value guests on the gaming floor. The specialist serves as a key point of contact, evaluating guest activity to determine appropriate complimentary offers and maintaining regular communication through outbound calls and follow-ups. The role also supports marketing initiatives by assisting with promotions, events, and shows, while ensuring a seamless and positive guest experience, including accurate hotel reservations.
Requirements
- Experience cultivating relationships with high-value guests.
- Ability to evaluate guest activity to determine complimentary offers.
- Proficiency in outbound calls and follow-ups.
- Experience assisting with promotions, events, and shows.
- Skill in ensuring a seamless and positive guest experience.
- Ability to make accurate hotel reservations.
Responsibilities
- Cultivating relationships with high-value guests on the gaming floor.
- Serving as a key point of contact for high-value guests.
- Evaluating guest activity to determine appropriate complimentary offers.
- Maintaining regular communication with guests through outbound calls and follow-ups.
- Supporting marketing initiatives by assisting with promotions, events, and shows.
- Ensuring a seamless and positive guest experience.
- Making accurate hotel reservations for guests.
Benefits
- Health plans
- 24/7 Telemedicine access
- On-site health clinics (at select locations)
- 401(k) match
- Paid vacation
- Paid sick time
- Paid bereavement
- Paid holidays
- Flexible spending accounts
- Maternity leave
- Paternity leave
- Voluntary benefits
- Incentives based on performance
- Referral bonuses
- Discounts
- Holiday appreciation gifts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
