VIP Experience & Photography Host (The Rink at Rockefeller)
About The Position
SPS is seeking polished, personable, and service-driven VIP Experience and Photography Hosts to create memorable experiences for guests at The Rink at Rockefeller Center. The role welcomes VIP guests, guides them through their skating experience, anticipates their needs, and helps capture memorable photos against Rockefeller Center’s holiday backdrop. Hosts provide personalized hospitality from arrival to departure, welcome guests, verify tickets, provide wayfinding, and assist with the VIP Skate experience. They capture guest photos at signature locations, help guests pose, operate camera and tripod equipment (with training provided), and support skate rentals, guest flow, retail transactions, and general Skate House operations. They also keep VIP and photography areas polished, organized, and guest-ready. This is a seasonal, temporary position scheduled for 25 hours per week on rotating shifts. Business hours are Monday through Sunday, 7:00 AM to 1:00 AM. The role requires availability for weekends, holidays, early mornings, evenings, and peak periods. The expected pay range is $21–$24 per hour; final compensation depends on skills, experience, location, and other job-related factors.
Requirements
- Warm, confident, and polished guest presence.
- Strong communication and customer-service skills.
- Comfort learning camera equipment and posing techniques.
- Ability to thrive in a fast-paced, high-volume environment.
- Availability for weekends, holidays, early mornings, evenings, and peak periods.
- Ability to stand and move around for extended periods throughout a shift.
- Ability to lift, carry, and reposition photography equipment and other job-related items as needed.
- Comfort working on or near the ice and in indoor and outdoor areas.
- Ability to work in changing winter conditions, including cold temperatures, rain, snow, and wind.
- Ability to safely operate camera equipment in tripod and free-standing setups.
Nice To Haves
- Experience in hospitality, guest services, events, retail, or photography.
- Photography experience is highly desirable but not required.
Responsibilities
- Deliver warm, personalized VIP hospitality from guest arrival to departure.
- Welcome guests, verify tickets, provide wayfinding, and assist with the VIP Skate experience.
- Capture high-quality guest photos at signature locations, including the Christmas Tree and Holiday Chalet.
- Help guests pose naturally and confidently for memorable photos.
- Operate camera and tripod equipment; full training is provided.
- Assist with skate rentals, guest flow, retail transactions, and general Skate House operations.
- Keep VIP and photography areas polished, organized, and guest-ready.
Benefits
- Career growth opportunities and opportunities to learn new skills.
- Learning and development.
- Employee recognition programs.
- Paid time off: temporary and part-time employees receive a minimum of 1 hour for every 30 hours worked; PTO may increase based on tenure and/or assigned account.
- Employee and client referral bonuses are available for current employees.
- Medical, dental, and vision coverage.
- HCFSA, DCFSA, and HSA.
- Commuter transit and parking pre-tax plans.
- Supplemental life insurance and life insurance.
- Accident insurance, critical illness coverage, and hospital indemnity.
- Legal program and identity theft protection.
- Pet discounts and pet insurance.
- Group home and auto insurance.
- Employee assistance program (EAP).
- Short-term disability.
- Education discounts.
- 401(k) with matching.
- Entertainment discounts.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
