VIP Barback

Chief's on Broadway•Nashville, TN

9d•Onsite

About The Position

Chief's is a six-story bar and live music venue celebrating the ever-expanding musical legacy of Eric Church. Located in the heart of downtown Nashville, Chief's features a ticketed music venue, inspirational interiors, and a distinct focus on original live performances-offering fans an unmatched entertainment experience in Music City. The venue includes a broadcast studio, home to Church's Outsiders Radio on SiriusXM, with capabilities to host programming from a range of media partners. Culinary offerings are in collaboration with James Beard Award–winning pitmaster Rodney Scott, available throughout the space. On the fifth floor, Redemption Bar, a new concept developed with award-winning artist Ashley McBryde, is dedicated to spotlighting original music and emerging talent. Chief's is located at the corner of 2nd Avenue and Broadway. Like a "Melody creates a Memory," we are a team of inspired, intentional creatives, linking great live music, incredible food and superior hospitality to create lasting memories. Refusing to be defined by others' ideas of what is possible, we strive to build timeless, meaningful experiences to life every day. VIP Barback duties are to focus on interaction with guests, co-workers, and the leadership team, to drive memorable experiences, provide support for the beverage operation, and to assist in ensuring responsible alcohol sales at all times. Duties also include having an in-depth knowledge of all liquor, wine, and beer served in the venue and using that knowledge to elevate the speed of the bar team and in turn the guest experience, while maximizing beverage sales. At all times, barbacks are to set an example of hospitality and service while assuming full responsibility for supporting the day-to-day bar service, maintenance, cleanliness and organization.

Requirements

Prior barback experience in a nightclub setting
Proven ability to work in a fast-paced, results-oriented, restaurant/bar/venue environment
Extensive knowledge of beer, wine, spirits, and cocktails
Must have a valid TABC card
Exceptional guest service and hospitality skills
Strong organizational skills, attention to detail, and work ethic
Excellent interpersonal skills; able to work both as a team and independently
Ability to take direction, and communicate effectively and professionally
Ability to work a flexible schedule including days, nights, weekends and holidays
Must be able to communicate in English with guests and other team members
Must have the ability to withstand high temperatures, heat and sun
Must adhere to both company and department specific policies and procedures
Embrace company culture and take pride in the venue and amenities
Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.
Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner
Ability to sustain loud noise volume

Responsibilities

Use extensive menu knowledge to support the bar at all times and ensure par levels meet volume
Follow all Steps of Service and brand standards
Create a hospitable, welcoming, and memorable experience for all guests
Ensure all Federal, State and City laws and ordinances are followed with regards to the handling and responsible sale of alcoholic beverages
Ensure par levels for all supplies including proper containers for both food and beverage service
Attend trainings as mandated by the Leadership team
Maintain a well-groomed, professional, and polished appearance
Keep working knowledge of Chief's brand, history, culture, and programming
Navigate venue conditions, including tight spaces, dark rooms, and loud environment
Ensure all spaces are set according to plans
Maintain daily inventories behind all bars at both the beginning and end of shift
Maintain an organized and clean workspace
Ensure that work areas are properly supplied for operational success
Maintain positive guest engagement and create memorable experiences
Take initiative, follow-through on requests until completion, and utilize a keen attention to detail
Perform other related duties as assigned by the Leadership team