Violence Intervention Case Manager

THE LINCOLN CENTER FOR FAMILY AND YOUTH•Langhorne, PA

10d•Hybrid

About The Position

The Violence Intervention Specialist, under the Violence Intervention Program of Trinity Health Mid Atlantic (THMA), will provide direct services to individuals affected by violence. The VIP Program will be implemented in the three THMA PA hospitals: Mercy Fitzgerald Hospital, Nazareth Hospital and St. Mary’s Medical Center, along with THMA outpatient support. The Violence Intervention Specialist will be based at one of the designated hospital locations. The Violence Intervention Specialist will be responsible for coordinating all aspects of client care, including first contact for intake, assessing needs and conducting initial screenings, coordinating services, and performing ongoing case management. This role requires strong commitment to public service, strong interpersonal skills, and a background in working with individuals affected by trauma and violence.

Requirements

Bachelor’s degree in human services (counseling, psychology, social work, etc.).
Minimum of 2 years of experience in case management, preferably in violence intervention or trauma-informed care.
Experience in case management and coordination of client care
Understanding the impact of violence and trauma on individuals and communities, particularly gun and group violence
Excellent oral and written communication skills
Ability to work with diverse populations and in challenging situations
Strong organizational and case management skills
Ability to work effectively on a multidisciplinary treatment team
Knowledge of community resources and networking ability
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Understanding of confidentiality and ethical guidelines

Responsibilities

Answer referral line and direct all calls appropriately, including providing resource referrals to other agencies/services if applicable.
Collect client information to begin case files and case plans, as well as conduct intake assessments.
Coordinate services for clients, in conjunction with the LSW, including counseling, medical care, legal assistance, and other necessary resources.
Advocate for clients and act as a liaison with community providers and agencies.
Participate in VIP team meetings to discuss and evaluate client progress.
Maintain comprehensive, timely and accurate client records.
Enter direct and indirect services into Simple Practice and documentation into THMA EPIC system within 2-3 business days from the service.
Prepare case management related reports including but not limited to: outcomes, successes, etc.
Contribute to community outreach and violence prevention initiatives.
Provide outreach and facilitate inter-organizational cooperation with community agencies, county services, healthcare professionals, and community groups. This includes victim identification presentations at community sites.
Adhere to strict boundaries and professional ethics in the care of others.
Participant in ongoing professional development and training.
Perform other duties as assigned by the Clinical Supervisor.