Village Assistant

Bupa•Fuquay-Varina, NC
•Onsite

About The Position

Bupa is seeking a Village Assistant for Bupa Ashford Village in Prebbleton, Christchurch. The modern, purpose-built village offers Rest Home, Hospital, Dementia Care, and Care Suites, with rural views. The Village Assistant helps create a welcoming community where residents feel at home, supports new residents as they settle in, and coordinates activities and resident engagement. Working alongside a supportive team, the role supports the Village Coordinator with office administration, resident welfare, orientation programmes, and the day-to-day operation of the village. It also involves organising resident activities and van trips, arranging transport, and helping residents participate in entertainment and develop skills and hobbies. This is a permanent full-time position averaging 32 hours per week, rostered Sunday through Wednesday. The successful applicant must be legally entitled to work in New Zealand and hold a current driver’s licence with at least five years of driving experience in New Zealand, as the role requires driving a company van.

Requirements

  • A current driver’s licence and at least five years of driving experience in New Zealand; the role requires driving a company van.
  • Legal entitlement to work in New Zealand.
  • Good computer literacy, including experience with Microsoft Office Suite.
  • A high level of customer service and demonstrated customer focus.
  • Strong interpersonal skills and a high level of professionalism.

Nice To Haves

  • Previous experience in an administration or customer service role is preferable.

Responsibilities

  • Support the Village Coordinator with the day-to-day running of the office and administration.
  • Support the Village Coordinator in maintaining resident welfare and wellbeing.
  • Assist with orientation programmes for new residents and the day-to-day operations of the village.
  • Organise and implement activities and van trips with residents, ensuring transport arrangements are in place.
  • Ensure residents have opportunities to participate in entertainment offerings and develop new skills and hobbies.

Benefits

  • Access to Bupa Campus for global learning and development.
  • Access to Viva, Bupa’s global employee wellbeing programme.
  • Southern Cross health insurance membership with monthly premiums fully paid for eligible employees.
  • Enhanced parental leave: 12 or 24 weeks of paid gender-neutral parental leave for eligible employees.
  • Access to employee benefits and discounts across retail, technology, and other areas.
  • Employee Assistance Programme.
  • Regular free flu vaccinations, free skin checks, and an initial menopause consultation.
  • Refer a Friend Programme.
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