Video Teller
About The Position
At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate individual to join our team as a Video Teller, where you’ll connect with members in real time, solve problems, and make managing money easier, more effective, and yes—more fun! Members leave every interaction feeling supported, informed, and empowered. You build long-term relationships that turn everyday service into lasting loyalty. You grow professionally through development opportunities and career enrichment. You help us stay compliant with regulations.
Requirements
- High school diploma or equivalent.
- At least one year of customer service or sales experience.
- Strong interpersonal skills and a positive, professional demeanor.
- Basic Microsoft Office and math skills.
Nice To Haves
- Bilingual in Spanish is a bonus!
Responsibilities
- Be the friendly face (via video!) that members trust for everyday banking.
- Process transactions with accuracy and efficiency.
- Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
- Use multi-factor authentication to keep our members safe.
- Hit service and sales goals with the help of structured training and coaching.
Benefits
- Excellent health insurance
- Student Loan Payback
- Tuition reimbursement
- 401K with match
- Career development opportunities
- Excellent PTO, plus paid volunteer time and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
