Video Team Operator

Armstrongs•Ogden, UT

About The Position

Becklar is hiring a Video Team Operator to help protect people and property through video monitoring. The role involves processing video alarm signals quickly, accurately, and professionally, while providing detailed information through the ticketing process. Operators learn and use new software to complete multiple tasks. Fully paid, hands-on training is provided. The position has a minimum requirement of 16 working hours per week, with hiring for swing or graveyard shifts and flexibility around start and end times.

Requirements

  • Strong attention to detail.
  • Ability to type, write, and speak English.
  • Ability to use technology efficiently for an extended amount of time.
  • Minimum of 16 working hours per week.

Nice To Haves

  • One or more years of customer service experience is strongly preferred.
  • One year of phone customer service experience.
  • One year of security experience.
  • Bilingual ability.

Responsibilities

  • Process video alarm signals quickly, accurately, and professionally.
  • Provide a high level of detail through the ticketing process.
  • Learn and use new software to complete multiple tasks.

Benefits

  • Fully paid, hands-on training.
  • Free mental health assistance for employees and their families.
  • 401(k) retirement plan with company match or contribution.
  • Tuition reimbursement and continued learning opportunities.
  • Growth opportunities.
  • Weekly paydays.
  • Comprehensive health benefit plans.
  • Inclusive parental leave for parents and caregivers.
  • Wellbeing and lifestyle perks.
  • Generous paid time off.
  • Competitive compensation and opportunities to share in company success.
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