Video Engineer

Eastlink • Halifax, NS

1d • Onsite

About The Position

Eastlink is looking for an engineer to join our Video Engineering team in Halifax, NS. This person will work amongst a highly collaborative team at our head office, regularly engaging with adjacent teams and vendors/suppliers to ensure high quality delivery of our video services. Video Engineering is responsible for the full life cycle of video products and services offered to residential and enterprise customers, including a national streaming service (IPTV).

Requirements

• Post-secondary in IT/Telecommunications/Engineering or related field.
• Self-starter and self-learner with high aptitude towards a broad range of networking and video technologies.
• Strong planning, organization, documentation, and communication skills.
• Ability to resolve ambiguous requirements and remove barriers to progress.
• Curiosity of how solutions work, including network architecture and scaling of components.
• Willingness to analyze packet captures and traces.
• Enthusiasm towards understanding and optimizing video services.
• A mind for automation through scripting, with a DevOps mindset applied to reduce tasks or make them more efficient.
• Customer-focused, with a good ability to prioritize tasks.

Nice To Haves

• Experience in ITC/Telecommunications, ideally in video engineering.
• Experience in video testing & QA.
• Experience in bulk and commercial video delivery (e.g.: Hospitality Pro: Idiom, Bulk MDU, SMBs, Large Enterprise).
• General IP network theory, especially multicasting (PIM, IGMP).
• Knowledge of DOCSIS, XGS-PON, and WAN technologies (e.g.: MPLS).
• Knowledge of broadband and video Customer-Premises-Equipment (CPE).
• Knowledge of telecom billing and provisioning system functions and API integrations.
• Coding/Scripting knowledge.
• Experience with streaming protocols (HLS, DASH, etc.), encoding (AVC/HEVC), rate shaping (VBR) and ABR ladder planning.
• Experience with Tivo/Xperi streaming services, or Concurrent/Vecima platforms.
• Experience in CDN network planning.
• Knowledge of storage networking (e.g.: CEPH).
• Knowledge of DRM concepts (e.g.: Fairplay, Widevine).
• Knowledge of VoD/PPV platforms.
• Knowledge of Ad-Insertion technologies, and Canadian Sim-Subbing.
• Knowledge of traditional QAM video distribution, particularly with Commscope’s DAC ecosystem.
• Knowledge of other traditional video delivery methods (e.g.: Bulk Analog).
• Cyber Security understanding.

Responsibilities

• Design and plan a national CDN (content delivery network) using a containerized (Docker Swarm) environment and microservices which handle encryption, packaging and distribution of content.
• Plan network storage to support a cloud-based DVR service (nDVR).
• Plan IP networks, particularly multicasting (IGMP, PIM, etc.).
• Design enterprise video solutions, with special consideration for DRM/encryption technology, scalable in-building video distribution and backhaul capacity planning.
• Manage video signal acquisition, including points of interconnect with content providers.
• Plan for our national Video-on-Demand (VoD) platform.
• Plan for the maintainability of our video solutions, including alarm/event, performance and security management.
• Collaborate with other teams, including Operations, Billing/Provisioning (BSS), IT, Internet Engineering, etc.
• Plan on-premises solutions, including residential and enterprise. This includes set-top-boxes, remote controls, companion apps across various streaming OS’s, consideration for TV sets, cabling, in both WIFI and Ethernet/Wired environments.
• Plan for value-added services like Emergency Alert System (EAS), Ad-Insertion, and Simultaneous Substitution (Sim-Subbing).

Benefits

• Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers.
• We recognize that our truly greatest competitive edge is our people and that delivering great customer experience begins with great employee experience.
• Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree