Video Conferencing Specialist (Warsaw, Frontex)

The White Team • Capon Bridge, WV

6d • Onsite

About The Position

The Video Conferencing Specialist will be responsible for providing full onsite service provision at Frontex Headquarters in Warsaw. This role involves the management of modern digital workplace audio-video conferencing hardware and software, including Cisco terminals (Cisco Boards, Cisco Room Kits, Cisco Room Bars), Microsoft Surface Hubs, Cisco Webex Meetings, Microsoft Teams, CUCM, and Webex Control Hub. The position requires a minimum of 4 years of IT relevant experience, with at least 2 years in relevant roles, and a minimum English language skill level of C1. A security clearance of CONFIDENTIEL UE/EU CONFIDENTIAL is required, to be obtained within 45 days of assignment. The duration of the mission is 48 months.

Requirements

• Minimum level of education: Level 4.
• Minimum English language skills: C1.
• Minimum IT relevant experience: 4 years (2 years in relevant roles).
• Excellent practical knowledge of enterprise class audio video conferencing solutions: hardware and software.
• Experience in the large scale design, deployment, administration, maintenance and support of the enterprise class audio video conferencing solutions.
• Excellent knowledge of routing, switching and quality of audio video services.
• Excellent communication skills (in written and verbal communication).
• Open minded, excellent troubleshooting, analytical and problem solving skills.
• Very strong sense of responsibility.
• Accuracy and attention to details.
• Friendly, supportive and helpful personality with co-operative and service oriented attitude.
• Ability to work in stressful environment with minimal supervision.
• High level of motivation and initiative.
• Practical experience with simultaneous on-line interpretation solutions.
• Excellent knowledge and practical experience with Cisco Webex control HUB (administration).
• Knowledge and experience as Sound Technician, Recording Engineer or Audio Engineer.
• Ability to create and maintain solution documentation.

Responsibilities

• End-to-end management of the large scale audio video conferencing solutions thru the complete service lifecycle.
• Daily administration of the audio video conferencing service.
• Daily monitoring of the audio video conferencing service.
• Daily troubleshooting of the audio video conferencing service.
• Supporting end users in the daily use of the audio video conferencing service.
• Maintaining up to date documentation including policies, technical documentation, Standard Operating Procedures (SOPs), user manuals, knowledge base articles etc.
• Advising, proposing and implementing possible configuration improvements, changes or upgrades to maximise solution availability, usability and security and to follow the latest technology trends.
• Other specific duties as assigned by the supervisor.

Benefits

• Travel expenses: 4.500€ x4years

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree