Conferencing and Mobile Support Specialist

HEXAWARE • United States,

9d • Onsite

About The Position

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.

Requirements

• Basic IT support or customer service background.
• Familiarity with tools like Zoom, Microsoft Teams, or Webex.
• Knowledge of iOS and Android device management.
• Clear verbal skills to guide users through fixes

Responsibilities

• Set up, test, and monitor virtual meeting rooms and software.
• Troubleshoot smartphones, tablets, and mobile apps for employees.
• Fix microphones, cameras, display screens, and conference room systems.
• Teach staff how to use collaboration tools and mobile platforms.
• Log and resolve IT help desk requests quickly.

Benefits

• excellent growth opportunities
• chances to collaborate with highly visible customers
• chances to work alongside bright brains
• perfect work-life balance
• access to a vast array of tools that enhance, revolutionize, and advance professional profile
• wide array of programs to help expand skills and supercharge careers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed