Victim Witness Adovcate

Essex District Attorney's Office•Lynn, MA

About The Position

The Victim Witness Advocate works under the supervision of the Chief and Deputy Chief of the Victim Witness Services Division. The Advocate provides information, support, and other services to victims, witnesses, and their families throughout the criminal justice process. The position is an employee of the Commonwealth of Massachusetts and serves at the pleasure of the District Attorney. The Advocate must be able to receive and distribute information effectively in written, oral, and electronic form in English. The position may be based in Salem, Peabody, Lynn, Newburyport, Gloucester, Haverhill, or Lawrence. Full-time positions offer a state benefits package. Job offers are contingent upon successful completion of a background check.

Requirements

Associate or bachelor's degree.
Strong written and verbal communication skills.
Strong attention to detail and excellent organization skills.
Ability to assist other office units.
Ability to multitask and prioritize responsibilities in a fast-paced environment.
Ability to work independently and as part of a team.
Strong interpersonal skills.
Ability to handle sensitive and confidential information.
Ability to receive and distribute information effectively in written, oral, and electronic form in English.

Nice To Haves

Conversational ability in Spanish or other languages.
Working knowledge of the criminal justice and/or social service systems.
Experience working in a professional office setting.

Responsibilities

Provide services to victims and witnesses in compliance with M.G.L. c. 258B, the Victim Bill of Rights, and Division policy.
Provide crisis intervention to victims and family members experiencing crime-related trauma.
Assess and evaluate victim needs, provide appropriate referrals, and follow up.
Orient victims and witnesses to court and explain court procedures and their roles in the process.
Screen criminal cases for victims and witnesses and complete intake forms.
Document and maintain case activity for Division and Assistant District Attorney files.
Collect statistical data.
Consult with and promote relationships among collateral service providers and criminal justice personnel.
Consult with Assistant District Attorneys throughout all stages of cases.
Provide education and training to criminal justice and victim service agencies and the community regarding victim rights and services.
Distribute victim rights materials and literature.
Perform other duties at locations as assigned by the District Attorney, Division Chief or Deputy Chief, or another designee of the District Attorney.
Follow the Essex District Attorney’s Office Personnel Policies and Sexual Harassment Protocol.
Participate in trainings relevant to Office functions.
Communicate with or provide timely notification to Office staff, police, and other interested parties as permitted or required by law.
Interact respectfully and professionally with the public, judicial and law enforcement personnel, and Office staff.
Complete work assignments in a timely manner.