Victim Services Specialist

City of Loveland•Loveland, CO

2d•$23 - $32

About The Position

Provide services and guidance to victims and witnesses (V/W) of crime for the Loveland Police Department while maintaining compliance with the Department’s obligations under the Colorado Victim Rights Act (VRA) and Federal Statutes. Specialists will be trained to offer emotional support and crisis intervention for victims, secondary victims, and witnesses. This will include victims and witnesses of VRA Crimes, Victims of Circumstance, and unattended deaths or suicides. They will also provide information on the criminal justice system, to include obtaining the status of the offender, explaining victim rights, protection orders, court bond conditions, and financial assistance. Specialists aid in providing support agency referrals, acquiring emergency shelter if possible, and facilitating other immediate needs. The hiring and salary range for this position is $22.6665 - $31.7331 per hour depending on skills and experience. Selection process timeline Alternate dates for testing and interviews are not available Position Closes Friday April 3rd, 2026 at 12:00PM MST Pre-interview Questionnaire: All due via email by Thursday April 9th, 2026 at 8:00AM MST Oral Board Interview: Friday April 17th, 2026 Conditional Job Offer and Background Investigation: April-May Psychological Polygraph Drug Test Final job offer: June/July/August ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. APPLICANTS WHO ARE UNSUCCESSFUL IN THE SELECTION PROCESS MAY APPLY FOR FUTURE OPENINGS. Conditional employment offers are contingent on the successful completion of an extensive criminal background investigation, polygraph examination, psychological examination and drug screen.

Requirements

Ability to follow strict confidentiality policies.
Desire to help victims and witnesses of crime, often during emotional and stressful situations.
Able to work in an on-call capacity.
Ability to establish and maintain effective work relationships with law enforcement, other employees, and a diverse community.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to evaluate situations and make complicated and appropriate decisions in stressful environments.
Ability to sit and/or stand for extended periods in an office environment.
Ability to prepare clear, concise reports and follow department policies.
Proficient typing, word processing, and data entry skills.
Ability to use routine software and business applications including, but not limited to Microsoft Office software.
Ability to carry a department issued cell phone and respond as soon as reasonably possible.
Associate’s degree from an accredited college or two years of related work experience preferred.
Possession of or ability to obtain Victim/Witness advocate certification through the State of Colorado.
Valid driver’s license.

Nice To Haves

Prior law enforcement experience is desirable.

Responsibilities

Provide advocacy and immediate crisis intervention for victims and witnesses.
Asses immediate victim needs and provide referrals and follow-up services.
Provide victims with information on legal proceedings.
Ensure that victims are aware of their rights under the VRA.
Respond to various locations within the City of Loveland, and occasionally, outside the City of Loveland and after normal working hours, to provide emotional support for affected V/W and ensure they are treated with fairness, respect, and dignity.
Research daily police records to determine if VRA crimes occurred and identify involved V/W.
Maintain VRA related databases and prepare written reports as needed.
Ensure that victim services handouts are kept current.
Establish and maintain a cooperative network with victim services personnel from neighboring agencies and community organizations.
Provide on-call availability during the day, evenings, weekends, and/or holidays and at times provide scene response.
Provide training to department personnel regarding the VRA and requirements.
Other duties as assigned.