Victim Services Specialist - Interim

Intervention•Golden, CO

4d•Onsite

About The Position

Intervention, Inc. is hiring an interim Victim Services Specialist for approximately six months. The role provides comprehensive, dignified, and respectful services to victims of violent crimes, particularly domestic violence, across two jurisdictions and in compliance with the Colorado Victim Rights Act. This is a partially grant-funded position contingent on approval of funding by the 19th and 20th Judicial District VALE Boards. The specialist manages a caseload, notifies victims about critical-stage events upon request, helps identify victims’ needs, and connects them with community resources and victim assistance funds. The position also cultivates referral partnerships, attends community meetings, educates victims and families about the criminal justice process, maintains victim files, and supports daily field office operations. The role works with the on-site Program Manager and Director of Victim Services.

Requirements

At least an associate’s degree in a related Human Services field from an accredited college or university; candidates with a Colorado Crime Victim Advocate certificate of achievement may also be considered.
Relevant and timely experience working with crime victims or people in crisis or trauma, or experience as a volunteer crime victim advocate.
Computer skills, including entering data, generating reports, and creating communications using software programs and databases.
Ability to treat victims with empathy and respect.
Effective verbal and written communication skills.
Ability to remain calm in stressful situations.
Knowledge of the cultural and socioeconomic characteristics of the client population and appropriate techniques and practices.
Ability to work effectively both independently and as a team member with company staff, stakeholders, and a diverse client base.
Must pass a background check and be able to access state criminal databases.

Responsibilities

Manage a caseload and provide initial notification to each victim, provide a copy of the Victim Rights Amendment, and provide Critical Stage Event Notifications upon request.
Implement Intervention’s Victim Services Policy to identify victim needs and comply with the Colorado Crime Victim Rights Act.
Refer victims to relevant crisis, shelter, health, legal, nonprofit, employment, food, education, childcare, housing, faith, mental health, support-group, and human-service resources.
Assist victims in locating and applying for victim compensation and other community victim assistance funds.
Assist victims with collecting court-ordered restitution and intercede with employers when needed to allow victims to testify in court.
Develop a resource and referral bank and establish partnerships with victim-serving organizations and groups concerned with victim rights and criminal justice practices.
Attend community and local committee and group meetings concerning domestic violence and victims of crime.
Provide or arrange translation services and educate victims and families about the criminal justice system, its processes, and expectations.
Maintain victim files according to Intervention policies and procedures.
Provide additional support to daily field service office operations.