Victim Advocate

Julie Valentine Center•Greenville, SC

19h

About The Position

The Victim Advocate serves survivors of sexual assault and their families by providing crisis intervention, ongoing support, case management, and personal advocacy. The role also participates in community education and prevention efforts. The ideal candidate provides trauma-informed, culturally competent, compassionate support and empowers survivors and their loved ones during crises. The advocate answers the hotline, responds to assault victims in the emergency room, and makes the first follow-up contact with accompanied survivors within 24 hours after a hospital accompaniment or hotline call. The position participates in a rotating on-call schedule for hotline coverage and emergency-room accompaniment when the center is closed. Responsibilities also include maintaining client records, assisting with victim compensation forms, connecting clients and families with community resources, coordinating education and awareness activities, and collaborating with agency staff and community partners. This is a full-time salaried position. Julie Valentine Center provides agency-paid health and dental coverage, generous paid time off, and extended paid holidays. The role reports to the Crisis Program Coordinator.

Requirements

Bachelor’s degree in a human-services-related field.
Excellent written and verbal communication skills.
Experience and skill in providing crisis intervention and case management to victims of interpersonal violence.
Knowledge of the criminal justice system and victim services.
Ability to complete the Crisis Program’s 26-hour advocate training and quarterly advocate training.
Ability to meet annual training requirements to maintain Victim Service Provider credentials.

Nice To Haves

Three years of experience preferred.

Responsibilities

Provide crisis intervention by answering the hotline and responding to assault victims in the emergency room.
Make the first follow-up contact with accompanied survivors within 24 hours after a hospital accompaniment or hotline call.
Participate in the rotating on-call schedule for hotline coverage and emergency-room accompaniment when the center is closed.
Provide ongoing case management and personal advocacy through follow-up calls, in-person meetings, trauma intervention services, and other appropriate assistance.
Refer victims and families to community resources as appropriate.
Maintain client information and contact records according to agency policy and funding requirements, including records following hotline calls and emergency-room accompaniment.
Assist clients with completing victim compensation forms.
Collaborate with the Crisis Coordinator and other agency staff to provide quality client services.
Assist with planning and coordinating education programs and community awareness events.
Promote agency services and a positive image of the agency in the community.
Participate in Crisis Program staffing, agency staff meetings, supervision meetings, fundraisers, and other assigned activities.
Complete the Crisis Program’s 26-hour advocate training and participate in quarterly advocate training.
Participate in quarterly Sexual Assault Response Team meetings and promote collaboration among member agencies.
Update the center’s community referral and resource guide.
Maintain Victim Service Provider credentials by completing annual training requirements.
Support professional growth through activities such as affiliations, conferences, and workshops.
Perform other duties as assigned or requested.