Victim Advocate

Victim Witness Services For Northern Arizona•Flagstaff, AZ

About The Position

The Victim Advocate assists victims of all crimes and crises. The role provides crisis response, family and individual support services, support groups, shelter placement, case management, and education about the dynamics of safety planning. The advocate maintains client records, assesses client needs, coordinates services and referrals, and supports clients in navigating legal and other systems. The position involves travel up to 50% of the week.

Requirements

  • Bachelor's degree in Social Work, Human Services, Counseling, or a closely related field; and/or one year of victim advocacy work experience under professional supervision; or an equivalent combination of education and experience.
  • Favorable background investigation.
  • Valid state driver's license.
  • Knowledge of the theories, principles, practices, and techniques of victim advocacy.
  • Ability to apply professional knowledge, techniques, and judgment in work situations.
  • Ability to interact with clients from various cultural, economic, and spiritual backgrounds.
  • Willingness and ability to learn to use the electronic case management database.
  • Ability to work effectively with law enforcement officials and other professionals.
  • Ability to objectively evaluate client needs in a non-judgmental role.
  • Ability to coordinate with local and community resources to ensure access to necessary services.

Responsibilities

  • Maintain client case history records and prepare reports.
  • Interview clients and assess their situations, capabilities, and problems to determine needed services.
  • Serve as a liaison among clients, homes, schools, family services, courts, protective services, and other contacts to help clients address problems.
  • Address legal issues, assist with hearings, and provide clients with updated court information to support their interaction with their cases.
  • Develop and review service plans in consultation with clients, and follow up to assess the quantity and quality of services provided.
  • Arrange medical, psychiatric, or other tests that clients may require.
  • Refer clients to community resources for services.
  • Provide, find, or arrange support services for clients.
  • Collect supplementary information needed to assist clients.
  • Assist other advocates with needs as they arise.
  • Respond to crises and walk-in client needs.
  • Participate in community meetings and programs as assigned.
  • Travel up to 50% of the week.
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